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Course
Description
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Name: |
Service Quality Management |
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Abbreviation: |
CUS04 |
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Description: |
Eighty percent of the U.S. economy is in the service sector. Hence, it is not agriculture or manufacturing quality, but service quality that demands the attention of almost every company in America. This course provides service quality strategies that can increase your company’s earnings, give you a vital competitive advantage, and enhance your customer loyalty. |
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Objectives/Highlights: |
Click here to see course objectives |
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This course is not available for public enrollment registration through Workforce Education and Training at this time. Check back later for details, or customize/request this course. |
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Weber State University, Workforce Education and Training, Ogden,
Utah 84408-4004,
801-626-6600 or 800-848-7770, training@weber.edu
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