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Course
Description
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Name: |
Front Line Focus Certificate Program |
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Abbreviation: |
PD-CUS14 |
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Description: |
Front line employees are the first and often the only contact customers have with your company. These employees utilize a variety of skills to successfully perform their jobs. This series of six workshops is designed to enhance employee skills, motivation, and job satisfaction. The program addresses specific areas of both a worker’s professional and personal life. A certificate is awarded for successful completion of all six Front Line Focus workshops: Personal and Professional Development, Language Use: A Figure of Speech, Working With Words, Proofreading: Embarrassing Bloopers, Customer Service, and Time Management and Stress Reduction. |
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This course is not available for public enrollment registration through Workforce Education and Training at this time. Check back later for details, or customize/request this course. |
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Weber State University, Workforce Education and Training, Ogden,
Utah 84408-4004,
801-626-6600 or 800-848-7770, training@weber.edu
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