Course Objectives

• Send and file electronic messages
   
• Choose appropriate message formats
   
• Build effective sentences into logical paragraphs
   
• Use the “you” approach
   
• Employ nondiscriminatory language
   
• Plan, draft, revise, format and proof-read
   
• Convey routine information, persuade readers, deliver bad news
   
• Strengthen your short reports and proposals
   
• Write resumes, cover letters, thank-you letters
   
• Prepare and conduct job interviews
   
• Evaluate presentations: written, oral, electronic
   
• Master organization techniques