| DEPARTMENT
= FM Administration |
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| Year 2001 Survey |
Average Score is on a scale of 1 to
5 – lower score = better rating |
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1 = Strongly Agree, 2 = Agree, 3 = Sometimes Agree/Sometimes Disagree |
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4 = Disagree, 5 = Strongly Disagree |
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| I have pride in my work. |
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I am recognized when I do a good job |
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I am treated as an equal |
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Valid Percent
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Valid Percent
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Valid Percent
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| Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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| Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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| Strongly agree |
80 |
75 |
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Strongly agree |
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Strongly agree |
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12.5 |
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| Agree |
20 |
12.5 |
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Agree |
60 |
62.5 |
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Agree |
80 |
50 |
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| Sometimes
Agree or Disagree |
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Sometimes Agree or Disagree |
40 |
25 |
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Sometimes Agree or Disagree |
20 |
25 |
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| Disagree |
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12.5 |
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Disagree |
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12.5 |
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Disagree |
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| Strongly Disagree |
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Strongly Disagree |
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Strongly Disagree |
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12.5 |
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| Total |
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Total |
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Total |
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| AVERAGE |
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AVERAGE |
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AVERAGE |
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| I feel that my job is valued |
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I feel that I am trusted |
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I feel empowered to make decisions. |
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Valid Percent
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Valid Percent
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Valid Percent
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| Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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| Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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| Strongly agree |
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12.5 |
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Strongly agree |
40 |
25 |
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Strongly agree |
50 |
12.5 |
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| Agree |
100 |
75 |
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Agree |
40 |
62.5 |
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Agree |
25 |
50 |
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| Sometimes
Agree or Disagree |
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Sometimes Agree or Disagree |
20 |
12.5 |
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Sometimes Agree or Disagree |
25 |
25 |
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| Disagree |
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Disagree |
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Disagree |
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12.5 |
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| Strongly Disagree |
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12.5 |
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Strongly Disagree |
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Strongly Disagree |
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| Total |
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Total |
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Total |
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| AVERAGE |
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AVERAGE |
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AVERAGE |
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| I am treated with respect and
dignity |
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I am paid fairly for the
kind of work I do |
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I feel my job is
secure as long as I do good work |
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Valid Percent
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Valid Percent
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Valid Percent
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| Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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| Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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| Strongly agree |
40 |
37.5 |
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Strongly agree |
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Strongly agree |
40 |
37.5 |
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| Agree |
60 |
37.5 |
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Agree |
20 |
37.5 |
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Agree |
20 |
62.5 |
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| Sometimes
Agree or Disagree |
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12.5 |
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Sometimes Agree or Disagree |
40 |
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Sometimes Agree or Disagree |
40 |
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| Disagree |
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12.5 |
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Disagree |
40 |
50 |
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Disagree |
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| Strongly Disagree |
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Strongly Disagree |
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12.5 |
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Strongly Disagree |
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| Total |
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Total |
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Total |
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| AVERAGE |
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AVERAGE |
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AVERAGE |
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| Our benefit program meets my
needs |
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I feel safe at WSU |
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I deal with stress
associated with my job |
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Valid Percent
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Valid Percent
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Valid Percent
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| Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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| Don't Know or Not Applicable |
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12.5 |
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Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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| Strongly agree |
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12.5 |
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Strongly agree |
40 |
50 |
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Strongly agree |
20 |
12.5 |
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| Agree |
20 |
62.5 |
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Agree |
60 |
37.5 |
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Agree |
40 |
75 |
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| Sometimes
Agree or Disagree |
60 |
12.5 |
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Sometimes Agree or Disagree |
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12.5 |
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Sometimes Agree or Disagree |
40 |
12.5 |
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| Disagree |
20 |
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Disagree |
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Disagree |
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| Strongly
Disagree |
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Strongly Disagree |
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Strongly Disagree |
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| Total |
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Total |
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Total |
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| AVERAGE |
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AVERAGE |
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AVERAGE |
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| I have flexibility in the
hours I work |
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There is cooperation
between my workgroup & other groups at WSU |
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Valid Percent
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Valid Percent
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People in my
workgroup cooperate w/each other |
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| Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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Valid Percent
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| Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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Year |
2000 |
2001 |
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| Strongly agree |
20 |
37.5 |
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Strongly Agree |
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12.5 |
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Don't Know or Not Applicable |
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| Agree |
80 |
37.5 |
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Agree |
60 |
75 |
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Strongly agree |
20 |
12.5 |
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| Sometimes
Agree or Disagree |
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12.5 |
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Sometimes Agree or Disagree |
40 |
12.5 |
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Agree |
80 |
37.5 |
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| Disagree |
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Disagree |
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Sometimes Agree or Disagree |
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50 |
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| Strongly
Disagree |
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12.5 |
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Strongly Disagree |
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Disagree |
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| Total |
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Total |
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Strongly disagree |
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| AVERAGE |
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AVERAGE |
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Total |
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AVERAGE |
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| I am treated as part of the
team |
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My supervisor supports my decisions. |
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I feel free to tell my
supervisor what I think. |
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Valid Percent
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Valid Percent |
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Valid Percent |
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| Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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| Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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| Strongly agree |
20 |
37.5 |
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Strongly agree |
40 |
50 |
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Strongly agree |
40 |
50 |
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| Agree |
80 |
62.5 |
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Agree |
40 |
37.5 |
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Agree |
40 |
25 |
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| Sometimes
Agree or Disagree |
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Sometimes Agree or Disagree |
20 |
12.5 |
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Sometimes agree or disagree |
20 |
12.5 |
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| Disagree |
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Disagree |
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Disagree |
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| Strongly disagree |
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Strongly disagree |
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Strongly Disagree |
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12.5 |
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| Total |
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Total |
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Total |
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| AVERAGE |
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AVERAGE |
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AVERAGE |
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| I feel free to
tell upper management what I think. |
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My supervisor lets me do
my job w/o interfering |
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My supervisor lets me
know what's expected of me. |
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Valid Percent
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Valid Percent |
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Valid Percent
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| Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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| Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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| Strongly agree |
40 |
12.5 |
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Strongly agree |
50 |
37.5 |
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Strongly agree |
20 |
25 |
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| Agree |
20 |
62.5 |
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Agree |
50 |
37.5 |
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Agree |
60 |
50 |
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| Sometimes
Agree or Disagree |
20 |
12.5 |
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Sometimes Agree or Disagree |
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12.5 |
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Sometimes Agree or Disagree |
20 |
12.5 |
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| Disagree |
20 |
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Disagree |
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12.5 |
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Disagree |
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12.5 |
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| Strongly
Disagree |
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12.5 |
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Strongly disagree |
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Strongly Disagree |
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| Total |
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Total |
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Total |
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| AVERAGE |
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AVERAGE |
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AVERAGE |
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| My
supervisor is willing to listen to my concerns |
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Valid Percent
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My supervisor asks for my
ideas about things affecting our work |
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| Year |
2000 |
2001 |
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Valid Percent
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Upper mgt pays attention
to ideas/suggestions from people at my level |
| Don't Know or Not Applicable |
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Year |
2000 |
2001 |
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Valid Percent
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| Strongly agree |
40 |
37.5 |
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Don't Know or Not Applicable |
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Year |
2000 |
2001 |
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| Agree |
60 |
50 |
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Strongly agree |
40 |
25 |
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Don't Know or Not Applicable |
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12.5 |
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| Sometimes
Agree or Disagree |
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12.5 |
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Agree |
60 |
50 |
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Strongly agree |
20 |
25 |
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| Disagree |
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Sometimes Agree or Disagree |
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12.5 |
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Agree |
40 |
50 |
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| Strongly Disagree |
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Disagree |
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12.5 |
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Sometimes Agree or
Sometimes Disagree |
20 |
12.5 |
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| Total |
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Strongly disagree |
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Disagree |
20 |
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| AVERAGE |
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Total |
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Strongly Disagree |
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AVERAGE |
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Total |
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AVERAGE |
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| Rules
and procedures do not interfere with how well I am able to do my job |
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Valid Percent
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We use safe work practices |
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I can get the supplies
and resources I need to do my job |
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| Year |
2000 |
2001 |
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Valid Percent
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Valid Percent
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| Don't Know or Not Applicable |
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Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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| Strongly agree |
20 |
12.5 |
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Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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| Agree |
60 |
87.5 |
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Strongly agree |
40 |
12.5 |
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Strongly agree |
60 |
37.5 |
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| Sometimes Agree or Sometimes
Disagree |
20 |
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Agree |
20 |
75 |
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Agree |
20 |
37.5 |
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| Disagree |
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Sometimes Agree or
Sometimes Disagree |
40 |
12.5 |
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Sometimes Agree or
Sometimes Disagree |
20 |
25 |
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| Strongly Disagree |
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Disagree |
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Disagree |
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| Total |
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Strongly Disagree |
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Strongly Disagree |
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| AVERAGE |
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Total |
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Total |
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AVERAGE |
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AVERAGE |
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| I
enjoy working with the people in my work group |
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I feel comfortable
working at WSU |
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I feel that WSU has a
friendly environment |
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Valid Percent
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Valid Percent
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Valid Percent
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| Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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| Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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| Strongly agree |
80 |
50 |
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Strongly agree |
80 |
62.5 |
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Strongly agree |
80 |
25 |
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| Agree |
20 |
50 |
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Agree |
20 |
37.5 |
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Agree |
20 |
50 |
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| Sometimes Agree or Sometimes
Disagree |
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Sometimes Agree or
Sometimes Disagree |
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Sometimes Agree or
Sometimes Disagree |
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25 |
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| Disagree |
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Disagree |
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Disagree |
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| Strongly Disagree |
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Strongly Disagree |
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Strongly Disagree |
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| Total |
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Total |
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Total |
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| AVERAGE |
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AVERAGE |
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AVERAGE |
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| I
feel that my working environment is acceptable |
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My customers understand
my work process |
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My workgroup does a
good job for its customers |
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Valid Percent
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Valid Percent
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Valid Percent
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| Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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| Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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Don't Know or Not Applicable |
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| Strongly agree |
60 |
50 |
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Strongly agree |
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Strongly agree |
20 |
37.5 |
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| Agree |
40 |
37.5 |
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Agree |
20 |
25 |
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Agree |
20 |
62.5 |
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| Sometimes Agree or Sometimes
Disagree |
12.5 |
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Sometimes Agree or
Sometimes Disagree |
60 |
75 |
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Sometimes Agree or
Sometimes Disagree |
60 |
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| Disagree |
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Disagree |
20 |
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Disagree |
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| Strongly Disagree |
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Strongly Disagree |
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Strongly Disagree |
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| Total |
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Total |
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Total |
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| AVERAGE |
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AVERAGE |
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AVERAGE |
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| My
workgroup is involved in activities to improve svc to our group's customers |
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Valid Percent
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I think WSU does a good
job for our customers |
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I am proud to work for WSU |
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| Year |
2000 |
2001 |
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Valid Percent
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Valid Percent
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Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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| Don't
Know or Not Applicable |
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Don't Know or Not Applicable |
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| Strongly agree |
60 |
62.5 |
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Don't Know or Not Applicable |
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Strongly agree |
60 |
37.5 |
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| Agree |
40 |
37.5 |
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Strongly agree |
80 |
12.5 |
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Agree |
40 |
50 |
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| Sometimes Agree or Sometimes
Disagree |
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Agree |
20 |
62.5 |
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Sometimes Agree or Sometimes Disagree |
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12.5 |
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| Disagree |
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Sometimes Agree or
Sometimes Disagree |
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25 |
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Disagree |
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| Strongly
Disagree |
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Disagree |
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Strongly Disagree |
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| Total |
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Strongly Disagree |
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Total |
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| AVERAGE |
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Total |
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AVERAGE |
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AVERAGE |
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| All things considered,
working for WSU is a good deal for me. |
Valid Percent
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I participate in training opportunities that help me do my job better. |
Valid Percent
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| Year |
2000 |
2001 |
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Year |
2000 |
2001 |
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| Don't Know or Not Applicable |
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Don't know or Not applicable |
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| Strongly agree |
60 |
37.5 |
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Strongly agree |
60 |
37.5 |
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| Agree |
40 |
37.5 |
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Agree |
40 |
37.5 |
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| Sometimes Agree or Sometimes
Disagree |
25 |
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Sometimes Agree or
Sometimes Disagree |
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25 |
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| Disagree |
|
Disagree |
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| Strongly Disagree |
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Strongly Disagree |
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| Total |
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Total |
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| AVERAGE |
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AVERAGE |
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