DEPARTMENT =Arch. & Eng. Services
Year 2001 Survey Average Score is on a scale of 1 to 5 – lower score = better rating
1 = Strongly Agree,  2 = Agree,  3 = Sometimes Agree/Sometimes Disagree
4 = Disagree, 5 = Strongly Disagree
I have pride in my work. I am recognized when I do a good job I am treated as an equal
Year 2000 2001 Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree 50 100 Strongly agree Strongly agree 25
Agree 50 Agree 25 Agree 25
Sometimes Agree or Disagree Sometimes Agree or Disagree 75 40 Sometimes Agree or Disagree 50 60
Disagree Disagree 20 Disagree
Strongly  Disagree Strongly Disagree 40 Strongly Disagree 40
Total Total Total
AVERAGE 1 AVERAGE   4 AVERAGE 3.8
I feel that my job is valued I feel that I am trusted I feel empowered to make decisions.
Year 2000 2001 Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree 25 Strongly agree 25 Strongly agree
Agree 50 Agree 75 20 Agree 25
Sometimes Agree or Disagree 25 20 Sometimes Agree or Disagree 40 Sometimes Agree or Disagree 75 100
Disagree 40 Disagree 40 Disagree
Strongly Disagree 40 Strongly Disagree Strongly Disagree
Total Total Total
AVERAGE 4.2 AVERAGE 3.2 AVERAGE 3
I am treated with respect and dignity I am paid fairly for the kind of work I do I feel my job is secure as long as I do good work 
Year 2000 2001 Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree Strongly agree Strongly agree
Agree 75 20 Agree Agree 25 20
Sometimes Agree or Disagree 25 20 Sometimes Agree or Disagree 25 Sometimes Agree or Disagree 75 20
Disagree 60 Disagree 25 60 Disagree 60
Strongly Disagree Strongly Disagree 50 40 Strongly Disagree
Total Total Total
AVERAGE 3.4 AVERAGE 4.4 AVERAGE 3.4
Our benefit program meets my needs I feel personally safe at WSU  I deal with stress associated with my job
Year 2000 2001 Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree 20 Strongly agree 25 20 Strongly agree
Agree 75 60 Agree 75 80 Agree 75 40
Sometimes Agree or Disagree 20 Sometimes Agree or Disagree Sometimes Agree or Disagree 25 60
Disagree 25 Disagree Disagree
Strongly Disagree Strongly Disagree Strongly Disagree
Total Total Total
AVERAGE 2 AVERAGE 1.6 AVERAGE 2.6
I have flexibility in the hours I work  There is cooperation between my workgroup & other groups at WSU People in my workgroup cooperate w/each other 
Year 2000 2001 Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree Strongly Agree Strongly agree 40
Agree 50 40 Agree 50 20 Agree 75 60
Sometimes Agree or Disagree 50 20 Sometimes Agree or Disagree 50 20 Sometimes Agree or Disagree 25
Disagree 40 Disagree 20 Disagree
Strongly Disagree Strongly Disagree 40 Strongly disagree
Total Total Total
AVERAGE 3 AVERAGE 3.8 AVERAGE 1.6
I am treated as part of the team My supervisor supports my decisions. I feel free to tell my supervisor what I think.
Year 2000 2001 Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable 25 Don't Know or Not Applicable
Strongly agree Strongly agree Strongly agree
Agree 100 20 Agree 50 20 Agree 25
Sometimes Agree or Disagree 20 Sometimes Agree or Disagree 25 20 Sometimes agree or disagree 75 20
Disagree 20 Disagree 60 Disagree 80
Strongly disagree 40 Strongly disagree Strongly Disagree
Total Total Total
AVERAGE 3.8 AVERAGE 3.4 AVERAGE 3.8
I feel free to tell upper management what I think.  My supervisor lets me do my job w/o interfering My supervisor lets me know what's expected of me.
Year 2000 2001 Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree Strongly agree Strongly agree
Agree 25 Agree 100 20 Agree 75 20
Sometimes Agree or Disagree 50 80 Sometimes Agree or Disagree 40 Sometimes Agree or Disagree 25 20
Disagree 25 20 Disagree Disagree 60
Strongly Disagree Strongly disagree 40 Strongly Disagree
Total Total Total
AVERAGE 3.2 AVERAGE 3.6 AVERAGE 3.4
My supervisor is willing to listen to my concerns My supervisor asks for my ideas about things affecting our work Upper mgt pays attention to ideas/suggestions from people at my level
Year 2000 2001   Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree Strongly agree Strongly agree
Agree 100 20 Agree 50 Agree
Sometimes Agree or Disagree Sometimes Agree or Disagree 50 20 Sometimes Agree or Sometimes Disagree 75 75
Disagree 80 Disagree 80 Disagree 25
Strongly Disagree Strongly disagree Strongly Disagree 25
Total Total Total
AVERAGE 3.6 AVERAGE 3.8 AVERAGE 3.5
Rules and procedures do not interfere with how well I am able to do my job We use safe work practices I can get the supplies and resources I need to do my job
Year 2000 2001 Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree Strongly agree 50 80 Strongly agree
Agree 50 60 Agree 50 20 Agree 75 40
Sometimes Agree or Sometimes Disagree  50 40 Sometimes Agree or Sometimes Disagree Sometimes Agree or Sometimes Disagree 25 60
Disagree Disagree Disagree
Strongly Disagree Strongly Disagree Strongly Disagree
Total Total Total
AVERAGE 2.4 AVERAGE 1.2 AVERAGE 2.6
I enjoy working with the people in my work group I feel comfortable working at WSU  I feel that WSU has a friendly environment
Year 2000 2001 Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree 80 Strongly agree 33.3 Strongly agree 25
Agree 75 20 Agree 66.7 100 Agree 50 60
Sometimes Agree or Sometimes Disagree  25 Sometimes Agree or Sometimes Disagree Sometimes Agree or Sometimes Disagree 25 40
Disagree Disagree Disagree
Strongly Disagree Strongly Disagree Strongly Disagree
Total Total Total
AVERAGE 1.2 AVERAGE 2 AVERAGE 2.4
I feel that my working environment is acceptable My customers understand my work process My workgroup does a good job for its customers 
Year 2000 2001 Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree 25 Strongly agree Strongly agree 40
Agree 50 60 Agree Agree 25 60
Sometimes Agree or Sometimes Disagree  25 40 Sometimes Agree or Sometimes Disagree 50 20 Sometimes Agree or Sometimes Disagree 75
Disagree Disagree 50 80 Disagree
Strongly Disagree Strongly Disagree Strongly Disagree
Total Total Total
AVERAGE 2.4 AVERAGE 3.8 AVERAGE 1.6
My workgroup is involved in activities to improve svc to our group's customers I think WSU does a good job for our customers I am proud to work for WSU
Year 2000 2001 Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree 25 Strongly agree   Strongly agree 20
Agree 75 100 Agree 100 100 Agree 100 60
Sometimes Agree or Sometimes Disagree Sometimes Agree or Sometimes Disagree   Sometimes Agree or Sometimes Disagree 20
Disagree Disagree Disagree
Strongly Disagree Strongly Disagree Strongly Disagree
Total Total Total
AVERAGE 2 AVERAGE 2 AVERAGE 2
All things considered, working for WSU is a good deal for me. I participate in training opportunities that help me do my job better.
Year 2000 2001 Year 2000 2001
Valid Percent Valid Percent
Don't Know or Not Applicable Don't know or Not applicable
Strongly agree Strongly agree 40
Agree 75 40 Agree 75 20
Sometimes Agree or Sometimes Disagree  25 60 Sometimes Agree or Sometimes Disagree 25 40
Disagree Disagree
Strongly Disagree Strongly Disagree
Total Total
AVERAGE 2.6 AVERAGE 2