DEPARTMENT = FM Landscaping
Year 2001 Survey	Average Score is on a scale of 1 to 5 – lower score = better rating
	1 = Strongly Agree,  2 = Agree,  3 = Sometimes Agree/Sometimes Disagree
	4 = Disagree, 5 = Strongly Disagree
I have pride in my work.			I am recognized when I do a good job			I am treated as an equal
	Valid Percent			Valid Percent			Valid Percent
Don't Know or Not Applicable			Don't Know or Not Applicable			Don't Know or Not Applicable
Strongly agree	41.2		Strongly agree	11.8		Strongly agree	17.6
Agree	35.3		Agree	41.2		Agree	17.6
Sometimes Agree or Disagree	17.6		Sometimes Agree or Disagree	17.6		Sometimes Agree or Disagree	29.4
Disagree			Disagree	17.6		Disagree	23.5
Strongly  Disagree	5.9		Strongly Disagree	11.8		Strongly Disagree	11.8
Total	100		Total	100		Total	100
AVERAGE	1.94		AVERAGE	2.76		AVERAGE	2.94
I feel that my job is valued			I feel that I am trusted			I feel empowered to make decisions.
	Valid Percent			Valid Percent			Valid Percent
Don't Know or Not Applicable			Don't Know or Not Applicable			Don't Know or Not Applicable
Strongly agree	29.4		Strongly agree	35.3		Strongly agree	5.9
Agree	41.2		Agree	29.4		Agree	35.3
Sometimes Agree or Disagree	23.5		Sometimes Agree or Disagree	11.8		Sometimes Agree or Disagree	23.5
Disagree	5.9		Disagree	11.8		Disagree	17.6
Strongly Disagree			Strongly Disagree	11.8		Strongly Disagree	17.6
Total	100		Total	100		Total	100
AVERAGE	2.06		AVERAGE	2.35		AVERAGE	3.06
I am treated with respect and dignity			I am paid fairly for the kind of work I do			I feel my job is secure as long as I do good work
	Valid Percent			Valid Percent			Valid Percent
Don't Know or Not Applicable			Don't Know or Not Applicable			Don't Know or Not Applicable
Strongly agree	5.9		Strongly agree			Strongly agree	33.3
Agree	41.2		Agree	11.8		Agree	40
Sometimes Agree or Disagree	29.4		Sometimes Agree or Disagree	23.5		Sometimes Agree or Disagree	20
Disagree	11.8		Disagree	52.9		Disagree	6.7
Strongly Disagree	11.8		Strongly Disagree	11.8		Strongly Disagree
Total	100		Total	100		Total	100
AVERAGE	2.82		AVERAGE	3.65		AVERAGE	2
Our benefit program meets my needs			I feel safe at WSU			I deal with stress associated with my job
	Valid Percent			Valid Percent			Valid Percent
Don't Know or Not Applicable			Don't Know or Not Applicable			Don't Know or Not Applicable
Strongly agree	35.3		Strongly agree	37.5		Strongly agree	29.4
Agree	35.3		Agree	37.5		Agree	29.4
Sometimes Agree or Disagree	29.4		Sometimes Agree or Disagree	25		Sometimes Agree or Disagree	35.3
Disagree			Disagree			Disagree
Strongly Disagree			Strongly Disagree			Strongly Disagree	5.9
Total	100		Total	100		Total	100
AVERAGE	1.94		AVERAGE	1.88		AVERAGE	2.24
I have flexibility in the hours I work			There is cooperation between my workgroup & other groups at WSU
	Valid Percent			Valid Percent		People in my workgroup cooperate w/each other
Don't Know or Not Applicable			Don't Know or Not Applicable				Valid Percent
Strongly agree	17.6		Strongly Agree			Don't Know or Not Applicable
Agree	41.2		Agree	25		Strongly agree
Sometimes Agree or Disagree	29.4		Sometimes Agree or Disagree	37.5		Agree	23.5
Disagree	5.9		Disagree	31.3		Sometimes Agree or Disagree	58.8
Strongly Disagree	5.9		Strongly Disagree	6.3		Disagree	5.9
Total	100		Total	100		Strongly disagree	11.8
AVERAGE	2.41		AVERAGE	3.19		Total	100
						AVERAGE	3.06
I am treated as part of the team			My supervisor supports my decisions.			I feel free to tell my supervisor what I think.
	Valid Percent			Valid Percent			Valid Percent
Don't Know or Not Applicable			Don't Know or Not Applicable			Don't Know or Not Applicable
Strongly agree	17.6		Strongly agree	6.3		Strongly agree	23.5
Agree	35.3		Agree	43.8		Agree	47.1
Sometimes Agree or Disagree	35.3		Sometimes Agree or Disagree	43.8		Sometimes agree or disagree	17.6
Disagree	5.9		Disagree	6.3		Disagree
Strongly disagree	5.9		Strongly disagree			Strongly Disagree	11.8
Total	100		Total	100		Total	100
AVERAGE	2.47		AVERAGE	2.5		AVERAGE	2.29
I feel free to tell upper management what I think.			My supervisor lets me do my job w/o interfering			My supervisor lets me know what's expected of me.
	Valid Percent			Valid Percent			Valid Percent
Don't Know or Not Applicable			Don't Know or Not Applicable			Don't Know or Not Applicable
Strongly agree	23.5		Strongly agree	23.5		Strongly agree	11.8
Agree	29.4		Agree	23.5		Agree	70.6
Sometimes Agree or Disagree	29.4		Sometimes Agree or Disagree	47.1		Sometimes Agree or Disagree	11.8
Disagree	11.8		Disagree	5.9		Disagree	5.9
Strongly Disagree	5.9		Strongly disagree			Strongly Disagree
Total	100		Total	100		Total	100
AVERAGE	2.47		AVERAGE	2.35		AVERAGE	2.12
My supervisor is willing to listen to my concerns
	Valid Percent		My supervisor asks for my ideas about things affecting our work
Don't Know or Not Applicable				Valid Percent		Upper mgt pays attention to ideas/suggestions from people at my level
Strongly agree	11.8		Don't Know or Not Applicable				Valid Percent
Agree	41.2		Strongly agree	6.3		Don't Know or Not Applicable
Sometimes Agree or Disagree	41.2		Agree	56.3		Strongly agree	6.3
Disagree	5.9		Sometimes Agree or Disagree	31.3		Agree	43.8
Strongly Disagree			Disagree			Sometimes Agree or Sometimes Disagree	31.3
Total	100		Strongly disagree	6.3		Disagree
AVERAGE	2.41		Total	100		Strongly Disagree	18.8
			AVERAGE	2.44		Total	100
						AVERAGE	2.81
Rules and procedures do not interfere with how well I am able to do my job
	Valid Percent		We use safe work practices			I can get the supplies and resources I need to do my job
Don't Know or Not Applicable				Valid Percent			Valid Percent
Strongly agree			Don't Know or Not Applicable			Don't Know or Not Applicable
Agree	43.8		Strongly agree	5.9		Strongly agree	5.9
Sometimes Agree or Sometimes Disagree	31.3		Agree	64.7		Agree	29.4
Disagree	6.3		Sometimes Agree or Sometimes Disagree	29.4		Sometimes Agree or Sometimes Disagree	47.1
Strongly Disagree	18.8		Disagree			Disagree	11.8
Total	100		Strongly Disagree			Strongly Disagree	5.9
AVERAGE	3		Total	100		Total	100
			AVERAGE	2.24		AVERAGE	2.82
I enjoy working with the people in my work group			I feel comfortable working at WSU			I feel that WSU has a friendly environment
	Valid Percent			Valid Percent			Valid Percent
Don't Know or Not Applicable			Don't Know or Not Applicable			Don't Know or Not Applicable
Strongly agree	11.8		Strongly agree	26.7		Strongly agree	31.3
Agree	58.8		Agree	60		Agree	50
Sometimes Agree or Sometimes Disagree	23.5		Sometimes Agree or Sometimes Disagree	6.7		Sometimes Agree or Sometimes Disagree	12.5
Disagree			Disagree	6.7		Disagree
Strongly Disagree	5.9		Strongly Disagree			Strongly Disagree	6.3
Total	100		Total	100		Total	100
AVERAGE	2.29		AVERAGE	1.93		AVERAGE	2
I feel that my working environment is acceptable			My customers understand my work process			My workgroup does a good job for its customers
	Valid Percent			Valid Percent			Valid Percent
Don't Know or Not Applicable			Don't Know or Not Applicable			Don't Know or Not Applicable
Strongly agree	11.8		Strongly agree	5.9		Strongly agree	25
Agree	64.7		Agree	58.8		Agree	62.5
Sometimes Agree or Sometimes Disagree	23.5		Sometimes Agree or Sometimes Disagree	17.6		Sometimes Agree or Sometimes Disagree	12.5
Disagree			Disagree	5.9		Disagree
Strongly Disagree			Strongly Disagree	11.8		Strongly Disagree
Total	100		Total	100		Total	100
AVERAGE	2.12		AVERAGE	2.59		AVERAGE	1.88
My workgroup is involved in activities to improve svc to our group's customers
	Valid Percent		I think WSU does a good job for our customers			I am proud to work for WSU
Don't Know or Not Applicable				Valid Percent			Valid Percent
Strongly agree	13.3		Don't Know or Not Applicable			Don't Know or Not Applicable
Agree	66.7		Strongly agree	11.8		Strongly agree	41.2
Sometimes Agree or Sometimes Disagree	13.3		Agree	70.6		Agree	23.5
Disagree	6.7		Sometimes Agree or Sometimes Disagree	11.8		Sometimes Agree or Sometimes Disagree	35.3
Strongly Disagree			Disagree			Disagree
Total	100		Strongly Disagree	5.9		Strongly Disagree
AVERAGE	2.13		Total	100		Total	100
			AVERAGE	2.18		AVERAGE	1.94
All things considered, working for WSU is a good deal for me.			I participate in training opportunities that help me do my job better.
	Valid Percent			Valid Percent
Don't Know or Not Applicable			Don't know or Not applicable
Strongly agree	17.6		Strongly agree	14.3
Agree	47.1		Agree	71.4
Sometimes Agree or Sometimes Disagree	35.3		Sometimes Agree or Sometimes Disagree	14.3
Disagree			Disagree
Strongly Disagree			Strongly Disagree
Total	100		Total	100
AVERAGE	2.18		AVERAGE	2