DEPARTMENT = Purchasing
Year 2001 Survey	Average Score is on a scale of 1 to 5 – lower score = better rating
	1 = Strongly Agree,  2 = Agree,  3 = Sometimes Agree/Sometimes Disagree
	4 = Disagree, 5 = Strongly Disagree
I have pride in my work.				I am recognized when I do a good job				I am treated as an equal
	Valid Percent				Valid Percent				Valid Percent
Year	2000	2001		Year	2000	2001		Year	2000	2001
Don't Know or Not Applicable				Don't Know or Not Applicable				Don't Know or Not Applicable
Strongly agree	66.7	69.2		Strongly agree	6.7	7.7		Strongly agree	13.3	45.5
Agree	26.7	30.8		Agree	33.3	61.5		Agree	40	27.3
Sometimes Agree or Disagree	6.7			Sometimes Agree or Disagree	46.7	30.8		Sometimes Agree or Disagree	33.3	18.2
Disagree				Disagree	13.3			Disagree	13.3	9.1
Strongly  Disagree				Strongly Disagree				Strongly Disagree
Total				Total				Total
AVERAGE				AVERAGE				AVERAGE
I feel that my job is valued				I feel that I am trusted				I feel empowered to make decisions.
	Valid Percent				Valid Percent				Valid Percent
Year	2000	2001		Year	2000	2001		Year	2000	2001
Don't Know or Not Applicable				Don't Know or Not Applicable				Don't Know or Not Applicable
Strongly agree	13.3	30.8		Strongly agree	26.7	46.2		Strongly agree	7.1	23.1
Agree	26.7	61.5		Agree	53.3	53.8		Agree	42.9	46.2
Sometimes Agree or Disagree	46.7			Sometimes Agree or Disagree	13.3			Sometimes Agree or Disagree	28.6	23.1
Disagree	13.3	7.7		Disagree				Disagree	14.3
Strongly Disagree				Strongly Disagree	6.7			Strongly Disagree	7.1	7.7
Total				Total				Total
AVERAGE				AVERAGE				AVERAGE
I am treated with respect and dignity				I am paid fairly for the kind of work I do				I feel my job is secure as long as I do good work
	Valid Percent				Valid Percent				Valid Percent
Year	2000	2001		Year	2000	2001		Year	2000	2001
Don't Know or Not Applicable				Don't Know or Not Applicable				Don't Know or Not Applicable
Strongly agree	21.4	38.5		Strongly agree	6.7			Strongly agree	20	23.1
Agree	35.7	46.2		Agree	20	38.5		Agree	53.3	69.2
Sometimes Agree or Disagree	35.7	7.7		Sometimes Agree or Disagree	6.7	38.5		Sometimes Agree or Disagree	13.3	7.7
Disagree	7.1	7.7		Disagree	26.7	15.4		Disagree	13.3
Strongly Disagree				Strongly Disagree	40	7.7		Strongly Disagree
Total				Total				Total
AVERAGE				AVERAGE				AVERAGE
Our benefit program meets my needs				I feel personally safe at WSU				I deal with stress associated with my job
	Valid Percent				Valid Percent				Valid Percent
Year	2000	2001		Year	2000	2001		Year	2000	2001
Don't Know or Not Applicable	13.3			Don't Know or Not Applicable				Don't Know or Not Applicable
Strongly agree	13.3	25		Strongly agree	35.7	15.4		Strongly agree	33.3	23.1
Agree	20	41.7		Agree	64.3	84.6		Agree	46.7	46.2
Sometimes Agree or Disagree	33.3	16.7		Sometimes Agree or Disagree				Sometimes Agree or Disagree	20	23.1
Disagree	6.7	8.3		Disagree				Disagree		7.7
Strongly Disagree	13.3	8.3		Strongly Disagree				Strongly Disagree
Total				Total				Total
AVERAGE				AVERAGE				AVERAGE
I have flexibility in the hours I work				There is cooperation between my workgroup & other groups at WSU
	Valid Percent				Valid Percent			People in my workgroup cooperate w/each other
Year	2000	2001		Year	2000	2001			Valid Percent
Don't Know or Not Applicable				Don't Know or Not Applicable				Year	2000	2001
Strongly agree	14.3	15.4		Strongly Agree	13.3	8.3		Don't Know or Not Applicable	6.7
Agree		30.8		Agree	26.7	66.7		Strongly agree	20	46.2
Sometimes Agree or Disagree	28.6	38.5		Sometimes Agree or Disagree	53.3	16.7		Agree	20	46.2
Disagree	28.6	7.7		Disagree	6.7	8.3		Sometimes Agree or Disagree	33.3
Strongly Disagree	28.6	7.7		Strongly Disagree				Disagree	13.3	7.7
Total				Total				Strongly disagree	6.7
AVERAGE				AVERAGE				Total
								AVERAGE
I am treated as part of the team				My supervisor supports my decisions.				I feel free to tell my supervisor what I think.
	Valid Percent				Valid Percent				Valid Percent
Year	2000	2001		Year	2000	2001		Year	2000	2001
Don't Know or Not Applicable	6.7			Don't Know or Not Applicable				Don't Know or Not Applicable
Strongly agree	6.7	33.3		Strongly agree	20	38.5		Strongly agree	26.7	53.8
Agree	33.3	41.7		Agree	33.3	46.2		Agree	33.3	23.1
Sometimes Agree or Disagree	33.3	16.7		Sometimes Agree or Disagree	26.7	7.7		Sometimes agree or disagree	20	15.4
Disagree	13.3			Disagree	20	7.7		Disagree	6.7
Strongly disagree	6.7	8.3		Strongly disagree				Strongly Disagree	13.3	7.7
Total				Total				Total
AVERAGE				AVERAGE				AVERAGE
I feel free to tell upper management what I think.				My supervisor lets me do my job w/o interfering				My supervisor lets me know what's expected of me.
	Valid Percent				Valid Percent				Valid Percent
Year	2000	2001		Year	2000	2001		Year	2000	2001
Don't Know or Not Applicable	7.1			Don't Know or Not Applicable				Don't Know or Not Applicable
Strongly agree		7.7		Strongly agree	26.7	41.7		Strongly agree	13.3	23.1
Agree	28.6	46.2		Agree	26.7	58.3		Agree	33.3	53.8
Sometimes Agree or Disagree	35.7	30.8		Sometimes Agree or Disagree	33.3			Sometimes Agree or Disagree	33.3	15.4
Disagree	14.3			Disagree				Disagree	20	7.7
Strongly Disagree	14.3	15.4		Strongly disagree	13.3			Strongly Disagree
Total				Total				Total
AVERAGE				AVERAGE				AVERAGE
My supervisor is willing to listen to my concerns
	Valid Percent			My supervisor asks for my ideas about things affecting our work
Year	2000	2001			Valid Percent			Upper mgt pays attention to ideas/suggestions from people at my level
Don't Know or Not Applicable				Year	2000	2001			Valid Percent
Strongly agree	26.7	38.5		Don't Know or Not Applicable				Year	2000	2001
Agree	26.7	46.2		Strongly agree	26.7	46.2		Don't Know or Not Applicable	13.3	7.7
Sometimes Agree or Disagree	33.3	15.4		Agree	33.3	38.5		Strongly agree
Disagree	13.3			Sometimes Agree or Disagree	33.3	15.4		Agree	26.7	53.8
Strongly Disagree				Disagree				Sometimes Agree or Sometimes Disagree	20	23.1
Total				Strongly disagree	6.7			Disagree	26.7	7.7
AVERAGE				Total				Strongly Disagree	13.3	7.7
				AVERAGE				Total
								AVERAGE
Rules and procedures do not interfere with how well I am able to do my job
	Valid Percent			We use safe work practices				I can get the supplies and resources I need to do my job
Year	2000	2001			Valid Percent				Valid Percent
Don't Know or Not Applicable	6.7			Year	2000	2001		Year	2000	2001
Strongly agree	13.3	23.1		Don't Know or Not Applicable	7.1			Don't Know or Not Applicable
Agree	20	46.2		Strongly agree	35.7	46.2		Strongly agree	26.7	15.4
Sometimes Agree or Sometimes Disagree	46.7	15.4		Agree	57.1	46.2		Agree	60	69.2
Disagree	13.3	7.7		Sometimes Agree or Sometimes Disagree		7.7		Sometimes Agree or Sometimes Disagree	13.3	7.7
Strongly Disagree		7.7		Disagree				Disagree
Total				Strongly Disagree				Strongly Disagree		7.7
AVERAGE				Total				Total
				AVERAGE				AVERAGE
I enjoy working with the people in my work group				I feel comfortable working at WSU				I feel that WSU has a friendly environment
	Valid Percent				Valid Percent				Valid Percent
Year	2000	2001			2000	2001			2000	2001
Don't Know or Not Applicable				Don't Know or Not Applicable				Don't Know or Not Applicable
Strongly agree	46.7	76.9		Strongly agree	40	38.5		Strongly agree	20	23.1
Agree	33.3	23.1		Agree	53.3	53.8		Agree	60	76.9
Sometimes Agree or Sometimes Disagree	13.3			Sometimes Agree or Sometimes Disagree	6.7	7.7		Sometimes Agree or Sometimes Disagree	20
Disagree	6.7			Disagree				Disagree
Strongly Disagree				Strongly Disagree				Strongly Disagree
Total				Total				Total
AVERAGE				AVERAGE				AVERAGE
I feel that my working environment is acceptable				My customers understand my work process				My workgroup does a good job for its customers
	Valid Percent				Valid Percent				Valid Percent
	2000	2001			2000	2001			2000	2001
Don't Know or Not Applicable				Don't Know or Not Applicable	6.7			Don't Know or Not Applicable	6.7
Strongly agree	26.7	15.4		Strongly agree	13.3	7.7		Strongly agree	26.7	69.2
Agree	60	76.9		Agree	26.7	61.5		Agree	33.3	15.4
Sometimes Agree or Sometimes Disagree	13.3	7.7		Sometimes Agree or Sometimes Disagree	33.3	15.4		Sometimes Agree or Sometimes Disagree	33.3	15.4
Disagree				Disagree	13.3	7.7		Disagree
Strongly Disagree				Strongly Disagree	6.7	7.7		Strongly Disagree
Total				Total				Total
AVERAGE				AVERAGE				AVERAGE
My workgroup is involved in activities to improve svc to our group's customers
	Valid Percent			I think WSU does a good job for our customers				I am proud to work for WSU
	2000	2001			Valid Percent				Valid Percent
Don't Know or Not Applicable	6.7				2000	2001			2000	2001
Strongly agree	13.3	8.3		Don't Know or Not Applicable	6.7			Don't Know or Not Applicable
Agree	46.7	66.7		Strongly agree	20	25		Strongly agree	26.7	38.5
Sometimes Agree or Sometimes Disagree	26.7	16.7		Agree	46.7	58.3		Agree	46.7	53.8
Disagree		8.3		Sometimes Agree or Sometimes Disagree	20	16.7		Sometimes Agree or Sometimes Disagree	20	7.7
Strongly Disagree	6.7			Disagree	6.7			Disagree	6.7
Total				Strongly Disagree				Strongly Disagree
AVERAGE				Total				Total
				AVERAGE				AVERAGE
All things considered, working for WSU is a good deal for me.				I participate in training opportunities that help me do my job better.
	Valid Percent				Valid Percent
	2000	2001			2000	2001
Don't Know or Not Applicable				Don't know or Not applicable
Strongly agree	20	23.1		Strongly agree	20	7.7
Agree	53.3	69.2		Agree	53.3	69.2
Sometimes Agree or Sometimes Disagree	26.7	7.7		Sometimes Agree or Sometimes Disagree	6.7	15.4
Disagree				Disagree	13.3	7.7
Strongly Disagree				Strongly Disagree	6.7
Total				Total
AVERAGE				AVERAGE