DEPARTMENT = Elect. Systems & Repair
Year 2002 Survey	Average Score is on a scale of 1 to 5 – lower score = better rating
	1 = Strongly Agree,  2 = Agree,  3 = Sometimes Agree/Sometimes Disagree
	4 = Disagree, 5 = Strongly Disagree
I have pride in my work.					I am recognized when I do a good job					I am treated as an equal
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't Know or Not Applicable					Don't Know or Not Applicable
Strongly agree	25				Strongly agree					Strongly agree
Agree	62.5	100	100		Agree	12.5		66.7		Agree	25	60	50
Sometimes Agree or Disagree	12.5				Sometimes Agree or Disagree	50	100	16.7		Sometimes Agree or Disagree	50	40	16.7
Disagree					Disagree	37.5		16.7		Disagree	12.5		33.3
Strongly  Disagree					Strongly Disagree					Strongly Disagree	12.5
Total					Total					Total
AVERAGE		2			AVERAGE		3			AVERAGE		2.4
I feel that my job is valued					I feel that I am trusted					I feel empowered to make decisions.
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't Know or Not Applicable					Don't Know or Not Applicable
Strongly agree					Strongly agree		40			Strongly agree		20
Agree	42.9	60	66.7		Agree	100	60	100		Agree	87.5		83.3
Sometimes Agree or Disagree	28.6	40	16.7		Sometimes Agree or Disagree					Sometimes Agree or Disagree	12.5	80	16.7
Disagree	14.3				Disagree					Disagree
Strongly Disagree	14.3		16.7		Strongly Disagree					Strongly Disagree
Total					Total					Total
AVERAGE		2.4			AVERAGE		1.6			AVERAGE		2.6
I am treated with respect and dignity					I am paid fairly for the kind of work I do					I feel my job is secure as long as I do good work.
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't Know or Not Applicable					Don't know or not applicable
Strongly agree					Strongly agree					Strongly agree
Agree	37.5	75	50		Agree			16.7		Agree	62.5	40	100
Sometimes Agree or Disagree	37.5	25	50		Sometimes Agree or Disagree		40	16.7		Sometimes agree or disagree	37.5	60
Disagree	25				Disagree	62.5	40	16.7		Disagree
Strongly Disagree					Strongly Disagree	37.5	20	50		Strongly Disagree
Total					Total
AVERAGE		2.25			AVERAGE		3.8
Our benefit program meets my needs					I feel personally safe at WSU					I deal with stress associated with my job
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable			16.7		Don't Know or Not Applicable					Don't Know or Not Applicable
Strongly agree					Strongly agree			16.7		Strongly agree	12.5
Agree	37.5	40	33.3		Agree	75	80	66.7		Agree	75	100	80
Sometimes Agree or Disagree	25	40	50		Sometimes Agree or Disagree	12.5	20	16.7		Sometimes Agree or Disagree	12.5		20
Disagree	25	20			Disagree	12.5				Disagree
Strongly Disagree	12.5				Strongly Disagree					Strongly Disagree
Total					Total					Total
AVERAGE		2.8			AVERAGE		2.2			AVERAGE		2
I have flexibility in the hours I work					There is cooperation between my workgroup & other groups at WSU					People in my workgroup cooperate w/each other
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't Know or Not Applicable					Don't Know or Not Applicable
Strongly agree	25		50		Strongly Agree			16.7		Strongly agree	25	20	16.7
Agree	62.5	100	50		Agree	37.5	20	33.3		Agree	75	80	66.7
Sometimes Agree or Disagree	12.5				Sometimes Agree or Disagree	62.5	80	50		Sometimes Agree or Disagree			16.7
Disagree					Disagree					Disagree
Strongly Disagree					Strongly Disagree					Strongly disagree
Total					Total					Total
AVERAGE		2			AVERAGE		2.8			AVERAGE		1.8
I am treated as part of the team					My supervisor supports my decisions.					I feel free to tell my supervisor what I think.
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't Know or Not Applicable					Don't Know or Not Applicable
Strongly agree	12.5		16.7		Strongly agree					Strongly agree
Agree	50	100	66.7		Agree	62.5	80	83.3		Agree	75	100	83.3
Sometimes Agree or Disagree	37.5		16.7		Sometimes Agree or Disagree	37.5	20	16.7		Sometimes agree or disagree	25		16.7
Disagree					Disagree					Disagree
Strongly disagree					Strongly disagree					Strongly Disagree
Total					Total					Total
AVERAGE		2			AVERAGE		2.2			AVERAGE		2
I feel free to tell upper management what I think.					My supervisor lets me do my job w/o interfering					My supervisor lets me know what's expected of me.
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't Know or Not Applicable					Don't Know or Not Applicable
Strongly agree					Strongly agree					Strongly agree
Agree	25	20	33.3		Agree	62.5	100	83.3		Agree	75	60	83.3
Sometimes Agree or Disagree	12.5	80	33.3		Sometimes Agree or Disagree	37.5		16.7		Sometimes Agree or Disagree	12.5	40	16.7
Disagree	50		16.7		Disagree					Disagree	12.5
Strongly Disagree	12.5		16.7		Strongly disagree					Strongly Disagree
Total					Total					Total
AVERAGE		2.8			AVERAGE		2			AVERAGE		2.4
My supervisor is willing to listen to my concerns					My supervisor asks for my ideas about things affecting our work					Upper mgt pays attention to ideas/suggestions from people at my level
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't Know or Not Applicable					Don't Know or Not Applicable
Strongly agree			16.7		Strongly agree					Strongly agree
Agree	75	100	83.3		Agree	50	100	83.3		Agree	12.5	20
Sometimes Agree or Disagree	25				Sometimes Agree or Disagree	25		16.7		Sometimes Agree or Sometimes Disagree	62.5	80	66.7
Disagree					Disagree	25				Disagree
Strongly Disagree					Strongly disagree					Strongly Disagree	25		33.3
Total					Total					Total
AVERAGE		2			AVERAGE		2			AVERAGE		2.8
Rules and procedures do not interfere with how well I am able to do my job					We use safe work practices					I can get the supplies and resources I need to do my job
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't Know or Not Applicable					Don't Know or Not Applicable
Strongly agree					Strongly agree		20	16.7		Strongly agree	12.5
Agree	62.5	100	66.7		Agree	87.5	40	66.7		Agree	62.5	20	50
Sometimes Agree or Sometimes Disagree	25		33.3		Sometimes Agree or Sometimes Disagree	12.5	40	16.7		Sometimes Agree or Sometimes Disagree	25	80	50
Disagree	12.5				Disagree					Disagree
Strongly Disagree					Strongly Disagree					Strongly Disagree
Total					Total					Total
AVERAGE		2			AVERAGE		2.2			AVERAGE		2.8
I enjoy working with the people in my work group					I feel comfortable working at WSU					I feel that WSU has a friendly environment
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't Know or Not Applicable					Don't Know or Not Applicable
Strongly agree	25	20	16.7		Strongly agree					Strongly agree	12.5	20	16.7
Agree	75	80	83.3		Agree	87.5	100	83.3		Agree	62.5	80	50
Sometimes Agree or Sometimes Disagree					Sometimes Agree or Sometimes Disagree	12.5		16.7		Sometimes Agree or Sometimes Disagree	25		33.3
Disagree					Disagree					Disagree
Strongly Disagree					Strongly Disagree					Strongly Disagree
Total					Total					Total
AVERAGE		1.8			AVERAGE		2			AVERAGE		1.8
I feel that my working environment is acceptable					My customers understand my work process					My workgroup does a good job for its customers
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't Know or Not Applicable					Don't Know or Not Applicable
Strongly agree	12.5				Strongly agree					Strongly agree	37.5	40	66.7
Agree	75	100	83.3		Agree	12.5	20	33.3		Agree	62.5	20	16.7
Sometimes Agree or Sometimes Disagree	12.5		16.7		Sometimes Agree or Sometimes Disagree	75	80	50		Sometimes Agree or Sometimes Disagree		40	16.7
Disagree					Disagree			16.7		Disagree
Strongly Disagree					Strongly Disagree	12.5				Strongly Disagree
Total					Total					Total
AVERAGE		2			AVERAGE		2.8			AVERAGE		2
My workgroup is involved in activities to improve svc to our group's customers					I think WSU does a good job for our customers					I am proud to work for WSU
Year	2000	2001	2002		Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't Know or Not Applicable					Don't Know or Not Applicable
Strongly agree	25	20	16.7		Strongly agree			16.7		Strongly agree
Agree	75	40	50		Agree	62.5	40	50		Agree	62.5	80	66.7
Sometimes Agree or Sometimes Disagree		40	33.3		Sometimes Agree or Sometimes Disagree	37.5	60	33.3		Sometimes Agree or Sometimes Disagree	25	20	33.3
Disagree					Disagree					Disagree	12.5
Strongly Disagree					Strongly Disagree					Strongly Disagree
Total					Total					Total
AVERAGE		2.2			AVERAGE		2.6			AVERAGE		2.2
All things considered, working for WSU is a good deal for me.					I participate in training opportunities that help me do my job better.
Year	2000	2001	2002		Year	2000	2001	2002
	Valid Percent					Valid Percent
Don't Know or Not Applicable					Don't know or Not applicable
Strongly agree	12.5				Strongly agree
Agree	62.5	60	50		Agree	50	40	83.3
Sometimes Agree or Sometimes Disagree		20	33.3		Sometimes Agree or Sometimes Disagree	37.5	40
Disagree	12.5	20			Disagree	12.5	20
Strongly Disagree	12.5		16.7		Strongly Disagree			16.7
Total					Total
AVERAGE		2.6			AVERAGE		2.8