DEPARTMENT = Public Safety
Year 2003 Survey	Average Score is on a scale of 1 to 5 – lower score = better rating
	1 = Strongly Agree,  2 = Agree,  3 = Sometimes Agree/Sometimes Disagree
	4 = Disagree, 5 = Strongly Disagree
I have pride in my work.	2000	2002	2003			I am recognized when I do a good job	2000	2002	2003			I am treated as an equal	2000	2002	2003
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	66.7	70.6	81.5			Strongly agree	27.8	23.5	22.2			Strongly agree	18.9	23.5	25.9
Agree	27.8	23.5	18.5			Agree	27.8	29.4	48.1			Agree	32.4	41.2	22.2
Sometimes Agree or Disagree	5.6	5.9				Sometimes Agree or Disagree	27.8	35.3	11.1			Sometimes Agree or Disagree	29.7	5.9	22.2
Disagree						Disagree	8.3	11.8	3.7			Disagree	5.4	23.5	11.1
Strongly  Disagree						Strongly Disagree	8.3		14.8			Strongly Disagree	13.5	5.9	18.5
I feel that my job is valued	2000	2002	2003			I feel that I am trusted	2000	2002	2003			I feel empowered to make decisions.	2000	2002	2003
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	27	41.2	38.5			Strongly agree	37.8	35.3	40.7			Strongly agree	19.4	35.3	34.6
Agree	29.7	11.8	19.2			Agree	40.5	41.2	25.9			Agree	25	23.5	42.3
Sometimes Agree or Disagree	24.3	23.5	23.1			Sometimes Agree or Disagree	8.1	11.8	11.1			Sometimes Agree or Disagree	38.9	17.6	7.7
Disagree	10.8	17.6	11.5			Disagree	8.1	11.8	3.7			Disagree	11.1	17.6
Strongly Disagree	8.1	5.9	7.7			Strongly Disagree	5.4		18.5			Strongly Disagree	5.6	5.9	15.4
I am treated with respect and dignity	2000	2002	2003			I am paid fairly for the kind of work I do	2000	2002	2003			I feel my job is secure as long as I do good work	2000	2002	2003
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable			3.7			Don't Know or Not Applicable
Strongly agree	21.6	35.3	32			Strongly agree	8.1	11.8	7.4			Strongly agree	29.7	43.8	37
Agree	32.4	23.5	20			Agree	27	17.6	29.6			Agree	43.2	25	40.7
Sometimes Agree or Disagree	24.3	23.5	24			Sometimes Agree or Disagree	18.9	11.8	22.2			Sometimes Agree or Disagree	13.5	18.8	3.7
Disagree	10.8	17.6	12			Disagree	10.8	29.4	25.9			Disagree	8.1		11.1
Strongly Disagree	10.8		12			Strongly Disagree	35.1	29.4	11.1			Strongly Disagree	5.4	12.5	7.4
Our benefit program meets my needs	2000	2002	2003			I feel safe at WSU	2000	2002	2003			I deal with stress associated with my job	2000	2002	2003
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable	13.9		14.8			Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	22.2	17.6	25.9			Strongly agree	35.1	60	30.8			Strongly agree	27	33.3	22.2
Agree	30.6	70.6	40.7			Agree	56.8	40	65.4			Agree	62.2	40	51.9
Sometimes Agree or Disagree	11.1		14.8			Sometimes Agree or Disagree	8.1					Sometimes Agree or Disagree	10.8	13.3	18.5
Disagree	13.9	5.9	3.7			Disagree			3.8			Disagree		13.3	3.7
Strongly Disagree	8.3	5.9				Strongly Disagree						Strongly Disagree			3.7
I have flexibility in the hours I work	2000	2002	2003			There is cooperation between my workgroup & other groups at WSU	2000	2002	2003				2000	2002	2003
	Valid Percent						Valid Percent					People in my workgroup cooperate w/each other
Don't Know or Not Applicable	2.7					Don't Know or Not Applicable			3.7				Valid Percent
Strongly agree	32.4	35.3	23.1			Strongly Agree	18.9	29.4	18.5			Don't Know or Not Applicable
Agree	45.9	41.2	38.5			Agree	48.6	29.4	48.1			Strongly agree	37.8	23.5	40.7
Sometimes Agree or Disagree	10.8	11.8	34.6			Sometimes Agree or Disagree	21.6	35.3	11.1			Agree	51.4	47.1	22.2
Disagree	8.1	5.9	3.8			Disagree	5.4	5.9	11.1			Sometimes Agree or Disagree	2.7	23.5	18.5
Strongly Disagree		5.9				Strongly Disagree	5.4		7.4			Disagree	5.4	5.9	7.4
												Strongly disagree	2.7		11.1
I am treated as part of the team	2000	2002	2003			My supervisor supports my decisions.	2000	2002	2003			I feel free to tell my supervisor what I think.	2000	2002	2003
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	40.5	17.6	25.9			Strongly agree	32.4	35.3	51.9			Strongly agree	43.2	29.4	48.1
Agree	37.8	64.7	33.3			Agree	43.2	41.2	22.2			Agree	21.6	35.3	25.9
Sometimes Agree or Disagree	16.2	11.8	25.9			Sometimes Agree or Disagree	13.5	17.6	11.1			Sometimes agree or disagree	24.3	29.4	7.4
Disagree	2.7	5.9				Disagree	2.7		3.7			Disagree			3.7
Strongly disagree	2.7		14.8			Strongly disagree	8.1	5.9	11.1			Strongly Disagree	10.8	5.9	14.8
I feel free to tell upper management what I think.	2000	2002	2003			My supervisor lets me do my job w/o interfering	2000	2002	2003			My supervisor lets me know what's expected of me.	2000	2002	2003
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable			3.7			Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	8.1	12.5	22.2			Strongly agree	38.9	29.4	48.1			Strongly agree	35.1	35.3	37
Agree	24.3	37.5	22.2			Agree	22.2	41.2	29.6			Agree	40.5	29.4	40.7
Sometimes Agree or Disagree	21.6	18.8	33.3			Sometimes Agree or Disagree	25	23.5	7.4			Sometimes Agree or Disagree	16.2	23.5	3.7
Disagree	18.9	31.3				Disagree	8.3		7.4			Disagree
Strongly Disagree	27		18.5			Strongly disagree	5.6	5.9	7.4			Strongly Disagree	8.1	11.8	18.5
My supervisor is willing to listen to my concerns	2000	2002	2003
	Valid Percent					My supervisor asks for my ideas about things affecting our work	2000	2002	2003
Don't Know or Not Applicable							Valid Percent					Upper mgt pays attention to ideas/suggestions from people at my level	2000	2002	2003
Strongly agree	47.2	41.2	44.4			Don't Know or Not Applicable							Valid Percent
Agree	30.6	35.3	40.7			Strongly agree	27	35.3	33.3			Don't Know or Not Applicable	2.7	5.9
Sometimes Agree or Disagree	11.1	17.6				Agree	48.6	29.4	37			Strongly agree	5.4	17.6	14.8
Disagree						Sometimes Agree or Disagree	13.5	29.4	11.1			Agree	21.6	23.5	22.2
Strongly Disagree	11.1	5.9	14.8			Disagree	2.7					Sometimes Agree or Sometimes Disagree	27	35.3	33.3
						Strongly disagree	8.1	5.9	18.5			Disagree	16.2	11.8	7.4
												Strongly Disagree	27	5.9	22.2
Rules and procedures do not interfere with how well I am able to do my job	2000	2002	2003
	Valid Percent					We use safe work practices	2002	2000	2003			I can get the supplies and resources I need to do my job	2000	2002	2003
Don't Know or Not Applicable							Valid Percent						Valid Percent
Strongly agree	18.9	11.8	18.5			Don't Know or Not Applicable						Don't Know or Not Applicable
Agree	59.5	64.7	40.7			Strongly agree	59.5	58.8	59.3			Strongly agree	32.4	29.4	51.9
Sometimes Agree or Sometimes Disagree	13.5	17.6	40.7			Agree	35.1	35.3	37			Agree	48.6	52.9	29.6
Disagree		5.9				Sometimes Agree or Sometimes Disagree		5.9	3.7			Sometimes Agree or Sometimes Disagree	13.5	11.8	11.1
Strongly Disagree	8.1					Disagree	2.7					Disagree			7.4
						Strongly Disagree	2.7					Strongly Disagree	5.4	5.9
I enjoy working with the people in my work group	2000	2002	2003			I feel comfortable working at WSU	2000	2002	2003			I feel that WSU has a friendly environment	2000	2002	2003
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	61.1	64.7	44.4			Strongly agree	32.4	64.7	55.6			Strongly agree	24.3	35.3	37
Agree	30.6	35.3	29.6			Agree	45.9	23.5	29.6			Agree	51.4	52.9	48.1
Sometimes Agree or Sometimes Disagree	8.3		18.5			Sometimes Agree or Sometimes Disagree	18.9	11.8	3.7			Sometimes Agree or Sometimes Disagree	18.9	11.8	14.8
Disagree			3.7			Disagree	2.7		3.7			Disagree	5.4
Strongly Disagree			3.7			Strongly Disagree			7.4			Strongly Disagree
I feel that my working environment is acceptable	2000	2002	2003			My customers understand my work process	2000	2002	2003			My workgroup does a good job for its customers	2000	2002	2003
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable	8.1					Don't Know or Not Applicable	8.1
Strongly agree	27	47.1	25.9			Strongly agree	8.1	5.9	18.5			Strongly agree	54.1	76.5	63
Agree	37.8	35.3	22.2			Agree	32.4	35.3	29.6			Agree	27	23.5	29.6
Sometimes Agree or Sometimes Disagree	18.9	11.8	33.3			Sometimes Agree or Sometimes Disagree	21.6	35.3	40.7			Sometimes Agree or Sometimes Disagree	5.4
Disagree	10.8	5.9	7.4			Disagree	27		3.7			Disagree
Strongly Disagree	5.4		11.1			Strongly Disagree	2.7	23.5	7.4			Strongly Disagree	5.4		7.4
My workgroup is involved in activities to improve svc to our group's customers	2000	2002	2003
	Valid Percent					I think WSU does a good job for our customers	2000	2002	2003			I am proud to work for WSU	2000	2002	2003
Don't Know or Not Applicable	8.1						Valid Percent						Valid Percent
Strongly agree	43.2	41.2	37			Don't Know or Not Applicable	8.1					Don't Know or Not Applicable
Agree	29.7	41.2	48.1			Strongly agree	18.9	35.3	44.4			Strongly agree	29.7	47.1	48.1
Sometimes Agree or Sometimes Disagree	5.4	11.8	3.7			Agree	43.2	64.7	37			Agree	40.5	35.3	37
Disagree	10.8	5.9	3.7			Sometimes Agree or Sometimes Disagree	21.6		18.5			Sometimes Agree or Sometimes Disagree	27	17.6	11.1
Strongly Disagree	2.7		7.4			Disagree	5.4					Disagree	2.7
						Strongly Disagree	2.7					Strongly Disagree			3.7
All things considered, working for WSU is a good deal for me.	2000	2002	2003			I participate in training opportunities that help me do my job better.	2000	2002	2003
	Valid Percent						Valid Percent
Don't Know or Not Applicable	2.8					Don't know or Not applicable
Strongly agree	36.1	29.4	33.3			Strongly agree	24.3	52.9	25.9
Agree	38.9	47.1	44.4			Agree	45.9	35.3	63
Sometimes Agree or Sometimes Disagree	16.7	23.5	18.5			Sometimes Agree or Sometimes Disagree	21.6	11.8	11.1
Disagree	2.8		3.7			Disagree	2.7
Strongly Disagree	2.8					Strongly Disagree	5.4