DEPARTMENT = Purchasing
Year 2003 Survey	Average Score is on a scale of 1 to 5 – lower score = better rating
	1 = Strongly Agree,  2 = Agree,  3 = Sometimes Agree/Sometimes Disagree
	4 = Disagree, 5 = Strongly Disagree
I have pride in my work.						I am recognized when I do a good job						I am treated as an equal
	Valid Percent						Valid Percent						Valid Percent
Year	2000	2001	2003			Year	2000	2001	2003			Year	2000	2001	2003
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	66.7	69.2	33.3			Strongly agree	6.7	7.7	20			Strongly agree	13.3	45.5	7.7
Agree	26.7	30.8	53.3			Agree	33.3	61.5	53.3			Agree	40	27.3	69.2
Sometimes Agree or Disagree	6.7		13.3			Sometimes Agree or Disagree	46.7	30.8	46.7			Sometimes Agree or Disagree	33.3	18.2	23.1
Disagree						Disagree	13.3					Disagree	13.3	9.1
Strongly  Disagree						Strongly Disagree						Strongly Disagree
Total						Total						Total
AVERAGE						AVERAGE						AVERAGE
I feel that my job is valued						I feel that I am trusted						I feel empowered to make decisions.
	Valid Percent						Valid Percent						Valid Percent
Year	2000	2001	2003			Year	2000	2001	2003			Year	2000	2001	2003
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	13.3	30.8				Strongly agree	26.7	46.2	35.7			Strongly agree	7.1	23.1	6.7
Agree	26.7	61.5	50			Agree	53.3	53.8	57.1			Agree	42.9	46.2	60
Sometimes Agree or Disagree	46.7		35.7			Sometimes Agree or Disagree	13.3		7.1			Sometimes Agree or Disagree	28.6	23.1	33.3
Disagree	13.3	7.7	7.1			Disagree						Disagree	14.3
Strongly Disagree			7.1			Strongly Disagree	6.7					Strongly Disagree	7.1	7.7
Total						Total						Total
AVERAGE						AVERAGE						AVERAGE
I am treated with respect and dignity						I am paid fairly for the kind of work I do						I feel my job is secure as long as I do good work
	Valid Percent						Valid Percent						Valid Percent
Year	2000	2001	2003			Year	2000	2001	2003			Year	2000	2001	2003
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	21.4	38.5	13.3			Strongly agree	6.7					Strongly agree	20	23.1	20
Agree	35.7	46.2	60			Agree	20	38.5	35.7			Agree	53.3	69.2	73.3
Sometimes Agree or Disagree	35.7	7.7	26.7			Sometimes Agree or Disagree	6.7	38.5	35.7			Sometimes Agree or Disagree	13.3	7.7	6.7
Disagree	7.1	7.7				Disagree	26.7	15.4	21.4			Disagree	13.3
Strongly Disagree						Strongly Disagree	40	7.7	7.1			Strongly Disagree
Total						Total						Total
AVERAGE						AVERAGE						AVERAGE
Our benefit program meets my needs						I feel personally safe at WSU						I deal with stress associated with my job
	Valid Percent						Valid Percent						Valid Percent
Year	2000	2001	2003			Year	2000	2001	2003			Year	2000	2001	2003
Don't Know or Not Applicable	13.3		26.7			Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	13.3	25				Strongly agree	35.7	15.4	26.7			Strongly agree	33.3	23.1	20
Agree	20	41.7	46.7			Agree	64.3	84.6	73.3			Agree	46.7	46.2	73.3
Sometimes Agree or Disagree	33.3	16.7	26.7			Sometimes Agree or Disagree						Sometimes Agree or Disagree	20	23.1	6.7
Disagree	6.7	8.3				Disagree						Disagree		7.7
Strongly Disagree	13.3	8.3				Strongly Disagree						Strongly Disagree
Total						Total						Total
AVERAGE						AVERAGE						AVERAGE
I have flexibility in the hours I work						There is cooperation between my workgroup & other groups at WSU
	Valid Percent						Valid Percent					People in my workgroup cooperate w/each other
Year	2000	2001	2003			Year	2000	2001	2003				Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Year	2000	2001	2003
Strongly agree	14.3	15.4	26.7			Strongly Agree	13.3	8.3	20			Don't Know or Not Applicable	6.7
Agree		30.8	20			Agree	26.7	66.7	60			Strongly agree	20	46.2	33.3
Sometimes Agree or Disagree	28.6	38.5	26.7			Sometimes Agree or Disagree	53.3	16.7	20			Agree	20	46.2	53.3
Disagree	28.6	7.7	26.7			Disagree	6.7	8.3				Sometimes Agree or Disagree	33.3		13.3
Strongly Disagree	28.6	7.7				Strongly Disagree						Disagree	13.3	7.7
Total						Total						Strongly disagree	6.7
AVERAGE						AVERAGE						Total
												AVERAGE
I am treated as part of the team						My supervisor supports my decisions.						I feel free to tell my supervisor what I think.
	Valid Percent						Valid Percent						Valid Percent
Year	2000	2001	2003			Year	2000	2001	2003			Year	2000	2001	2003
Don't Know or Not Applicable	6.7					Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	6.7	33.3	20			Strongly agree	20	38.5	33.3			Strongly agree	26.7	53.8	33.3
Agree	33.3	41.7	66.7			Agree	33.3	46.2	40			Agree	33.3	23.1	46.7
Sometimes Agree or Disagree	33.3	16.7	13.3			Sometimes Agree or Disagree	26.7	7.7	26.7			Sometimes agree or disagree	20	15.4	13.3
Disagree	13.3					Disagree	20	7.7				Disagree	6.7		6.7
Strongly disagree	6.7	8.3				Strongly disagree						Strongly Disagree	13.3	7.7
Total						Total						Total
AVERAGE						AVERAGE						AVERAGE
I feel free to tell upper management what I think.						My supervisor lets me do my job w/o interfering						My supervisor lets me know what's expected of me.
	Valid Percent						Valid Percent						Valid Percent
Year	2000	2001	2003			Year	2000	2001	2003			Year	2000	2001	2003
Don't Know or Not Applicable	7.1					Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree		7.7				Strongly agree	26.7	41.7	26.7			Strongly agree	13.3	23.1	6.7
Agree	28.6	46.2	20			Agree	26.7	58.3	60			Agree	33.3	53.8	60
Sometimes Agree or Disagree	35.7	30.8	53.3			Sometimes Agree or Disagree	33.3		13.3			Sometimes Agree or Disagree	33.3	15.4	33.3
Disagree	14.3		20			Disagree						Disagree	20	7.7
Strongly Disagree	14.3	15.4	6.7			Strongly disagree	13.3					Strongly Disagree
Total						Total						Total
AVERAGE						AVERAGE						AVERAGE
My supervisor is willing to listen to my concerns
	Valid Percent					My supervisor asks for my ideas about things affecting our work
Year	2000	2001	2003				Valid Percent					Upper mgt pays attention to ideas/suggestions from people at my level
Don't Know or Not Applicable						Year	2000	2001	2003				Valid Percent
Strongly agree	26.7	38.5	40			Don't Know or Not Applicable						Year	2000	2001	2003
Agree	26.7	46.2	40			Strongly agree	26.7	46.2	40			Don't Know or Not Applicable	13.3	7.7	14.3
Sometimes Agree or Disagree	33.3	15.4	13.3			Agree	33.3	38.5	33.3			Strongly agree			7.1
Disagree	13.3		6.7			Sometimes Agree or Disagree	33.3	15.4	26.7			Agree	26.7	53.8	28.6
Strongly Disagree						Disagree						Sometimes Agree or Sometimes Disagree	20	23.1	21.4
Total						Strongly disagree	6.7					Disagree	26.7	7.7	14.3
AVERAGE						Total						Strongly Disagree	13.3	7.7	14.3
						AVERAGE						Total
												AVERAGE
Rules and procedures do not interfere with how well I am able to do my job
	Valid Percent					We use safe work practices						I can get the supplies and resources I need to do my job
Year	2000	2001	2003				Valid Percent						Valid Percent
Don't Know or Not Applicable	6.7					Year	2000	2001	2003			Year	2000	2001	2002
Strongly agree	13.3	23.1				Don't Know or Not Applicable	7.1					Don't Know or Not Applicable
Agree	20	46.2	66.7			Strongly agree	35.7	46.2	40			Strongly agree	26.7	15.4	40
Sometimes Agree or Sometimes Disagree	46.7	15.4	33.3			Agree	57.1	46.2	53.3			Agree	60	69.2	46.7
Disagree	13.3	7.7				Sometimes Agree or Sometimes Disagree		7.7	6.7			Sometimes Agree or Sometimes Disagree	13.3	7.7	13.3
Strongly Disagree		7.7				Disagree						Disagree
Total						Strongly Disagree						Strongly Disagree		7.7
AVERAGE						Total						Total
						AVERAGE						AVERAGE
I enjoy working with the people in my work group						I feel comfortable working at WSU						I feel that WSU has a friendly environment
	Valid Percent						Valid Percent						Valid Percent
Year	2000	2001	2003				2000	2001	2003				2000	2001	2003
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	46.7	76.9	46.7			Strongly agree	40	38.5	40			Strongly agree	20	23.1	33.3
Agree	33.3	23.1	53.3			Agree	53.3	53.8	53.3			Agree	60	76.9	53.3
Sometimes Agree or Sometimes Disagree	13.3					Sometimes Agree or Sometimes Disagree	6.7	7.7	6.7			Sometimes Agree or Sometimes Disagree	20		6.7
Disagree	6.7					Disagree						Disagree			6.7
Strongly Disagree						Strongly Disagree						Strongly Disagree
Total						Total						Total
AVERAGE						AVERAGE						AVERAGE
I feel that my working environment is acceptable						My customers understand my work process						My workgroup does a good job for its customers
	Valid Percent						Valid Percent						Valid Percent
	2000	2001	2003				2000	2001	2003				2000	2001	2003
Don't Know or Not Applicable						Don't Know or Not Applicable	6.7		6.7			Don't Know or Not Applicable	6.7		6.7
Strongly agree	26.7	15.4	13.3			Strongly agree	13.3	7.7				Strongly agree	26.7	69.2	60
Agree	60	76.9	73.3			Agree	26.7	61.5	26.7			Agree	33.3	15.4	20
Sometimes Agree or Sometimes Disagree	13.3	7.7	13.3			Sometimes Agree or Sometimes Disagree	33.3	15.4	53.3			Sometimes Agree or Sometimes Disagree	33.3	15.4	13.3
Disagree						Disagree	13.3	7.7				Disagree
Strongly Disagree						Strongly Disagree	6.7	7.7	13.3			Strongly Disagree
Total						Total						Total
AVERAGE						AVERAGE						AVERAGE
My workgroup is involved in activities to improve svc to our group's customers
	Valid Percent					I think WSU does a good job for our customers						I am proud to work for WSU
	2000	2001	2003				Valid Percent						Valid Percent
Don't Know or Not Applicable	6.7		13.3				2000	2001	2003				2000	2001	2003
Strongly agree	13.3	8.3	20			Don't Know or Not Applicable	6.7					Don't Know or Not Applicable
Agree	46.7	66.7	53.3			Strongly agree	20	25	33.3			Strongly agree	26.7	38.5	46.7
Sometimes Agree or Sometimes Disagree	26.7	16.7	13.3			Agree	46.7	58.3	53.3			Agree	46.7	53.8	40
Disagree		8.3				Sometimes Agree or Sometimes Disagree	20	16.7	13.3			Sometimes Agree or Sometimes Disagree	20	7.7	13.3
Strongly Disagree	6.7					Disagree	6.7					Disagree	6.7
Total						Strongly Disagree						Strongly Disagree
AVERAGE						Total						Total
						AVERAGE						AVERAGE
All things considered, working for WSU is a good deal for me.						I participate in training opportunities that help me do my job better.
	Valid Percent						Valid Percent
	2000	2001	2003				2000	2001	2003
Don't Know or Not Applicable						Don't know or Not applicable			6.7
Strongly agree	20	23.1	33.3			Strongly agree	20	7.7	26.7
Agree	53.3	69.2	40			Agree	53.3	69.2	53.3
Sometimes Agree or Sometimes Disagree	26.7	7.7	20			Sometimes Agree or Sometimes Disagree	6.7	15.4	13.3
Disagree			6.7			Disagree	13.3	7.7
Strongly Disagree						Strongly Disagree	6.7
Total						Total
AVERAGE						AVERAGE