DEPARTMENT =Arch. & Eng. Services
Year 2004 Survey	Average Score is on a scale of 1 to 5 – lower score = better rating
	1 = Strongly Agree,  2 = Agree,  3 = Sometimes Agree/Sometimes Disagree
	4 = Disagree, 5 = Strongly Disagree
I have pride in my work.						I am recognized when I do a good job						I am treated as an equal
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	50	100	80	50		Strongly agree				16.7		Strongly agree	25			33.3
Agree	50		20	33.3		Agree	25		80	66.7		Agree	25		60	66.7
Sometimes Agree or Disagree				16.7		Sometimes Agree or Disagree	75	40	20	16.7		Sometimes Agree or Disagree	50	60	40
Disagree						Disagree		20				Disagree
Strongly  Disagree						Strongly Disagree		40				Strongly Disagree		40
Total						Total						Total
AVERAGE		1				AVERAGE		4				AVERAGE		3.8
I feel that my job is valued						I feel that I am trusted						I feel empowered to make decisions.
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	25		20	33.3		Strongly agree	25		40	33.3		Strongly agree				33.3
Agree	50		40	50		Agree	75	20	60	50		Agree	25		60	66.7
Sometimes Agree or Disagree	25	20	40			Sometimes Agree or Disagree		40		16.7		Sometimes Agree or Disagree	75	100	40
Disagree		40		16.7		Disagree		40				Disagree
Strongly Disagree		40				Strongly Disagree						Strongly Disagree
Total						Total						Total
AVERAGE		4.2				AVERAGE		3.2				AVERAGE		3
I am treated with respect and dignity						I am paid fairly for the kind of work I do						I feel my job is secure as long as I do good work
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree			20	60		Strongly agree				16.7		Strongly agree				16.7
Agree	75	20	80	40		Agree			20	33.3		Agree	25	20	60	66.7
Sometimes Agree or Disagree	25	20				Sometimes Agree or Disagree	25		20			Sometimes Agree or Disagree	75	20	40	16.7
Disagree		60				Disagree	25	60	60	16.7		Disagree		60
Strongly Disagree						Strongly Disagree	50	40		33.3		Strongly Disagree
Total						Total						Total
AVERAGE		3.4				AVERAGE		4.4				AVERAGE		3.4
Our benefit program meets my needs						I feel personally safe at WSU						I deal with stress associated with my job
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree		20		20		Strongly agree	25	20	40	33.3		Strongly agree			20	33.3
Agree	75	60	80	80		Agree	75	80	60	66.7		Agree	75	40	80	66.7
Sometimes Agree or Disagree		20	20			Sometimes Agree or Disagree						Sometimes Agree or Disagree	25	60
Disagree	25					Disagree						Disagree
Strongly Disagree						Strongly Disagree						Strongly Disagree
Total						Total						Total
AVERAGE		2				AVERAGE		1.6				AVERAGE		2.6
I have flexibility in the hours I work						There is cooperation between my workgroup & other groups at WSU						People in my workgroup cooperate w/each other
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree				50		Strongly Agree						Strongly agree		40	20	16.7
Agree	50	40	40	50		Agree	50	20	100	83.3		Agree	75	60	80	66.7
Sometimes Agree or Disagree	50	20	60			Sometimes Agree or Disagree	50	20				Sometimes Agree or Disagree	25			16.7
Disagree		40				Disagree		20		16.7		Disagree
Strongly Disagree						Strongly Disagree		40				Strongly disagree
Total						Total						Total
AVERAGE		3				AVERAGE		3.8				AVERAGE		1.6
I am treated as part of the team						My supervisor supports my decisions.						I feel free to tell my supervisor what I think.
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable	25					Don't Know or Not Applicable
Strongly agree			40	16.7		Strongly agree			20	16.7		Strongly agree			20	33.3
Agree	100	20	40	50		Agree	50	20	60	83.3		Agree	25		60	66.7
Sometimes Agree or Disagree		20	20	16.7		Sometimes Agree or Disagree	25	20	20			Sometimes agree or disagree	75	20	20
Disagree		20		16.7		Disagree		60				Disagree		80
Strongly disagree		40				Strongly disagree						Strongly Disagree
Total						Total						Total
AVERAGE		3.8				AVERAGE		3.4				AVERAGE		3.8
I feel free to tell upper management what I think.						My supervisor lets me do my job w/o interfering						My supervisor lets me know what's expected of me.
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree			20	16.7		Strongly agree			20	16.7		Strongly agree			20
Agree	25		40	33.3		Agree	100	20	80	83.3		Agree	75	20	80	50
Sometimes Agree or Disagree	50	80	20	50		Sometimes Agree or Disagree		40				Sometimes Agree or Disagree	25	20		50
Disagree	25	20	20			Disagree						Disagree		60
Strongly Disagree						Strongly disagree		40				Strongly Disagree
Total						Total						Total
AVERAGE		3.2				AVERAGE		3.6				AVERAGE		3.4
My supervisor is willing to listen to my concerns						My supervisor asks for my ideas about things affecting our work						Upper mgt pays attention to ideas/suggestions from people at my level
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree			20	20		Strongly agree			20	50		Strongly agree
Agree	100	20	60	80		Agree	50		20	50		Agree			60	83.3
Sometimes Agree or Disagree			20			Sometimes Agree or Disagree	50	20	60			Sometimes Agree or Sometimes Disagree	75	75	20	16.7
Disagree		80				Disagree		80				Disagree	25		20
Strongly Disagree						Strongly disagree						Strongly Disagree		25
Total						Total						Total
AVERAGE		3.6				AVERAGE		3.8				AVERAGE		3.5
Rules and procedures do not interfere with how well I am able to do my job						We use safe work practices						I can get the supplies and resources I need to do my job
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree						Strongly agree	50	80		33.3		Strongly agree			20	50
Agree	50	60	80	50		Agree	50	20	100	66.7		Agree	75	40	40	50
Sometimes Agree or Sometimes Disagree	50	40	20	50		Sometimes Agree or Sometimes Disagree						Sometimes Agree or Sometimes Disagree	25	60	40
Disagree						Disagree						Disagree
Strongly Disagree						Strongly Disagree						Strongly Disagree
Total						Total						Total
AVERAGE		2.4				AVERAGE		1.2				AVERAGE		2.6
I enjoy working with the people in my work group						I feel comfortable working at WSU						I feel that WSU has a friendly environment
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree		80	20	16.7		Strongly agree	33.3		20	50		Strongly agree	25		40	50
Agree	75	20	80	66.7		Agree	66.7	100	80	50		Agree	50	60	40	50
Sometimes Agree or Sometimes Disagree	25			16.7		Sometimes Agree or Sometimes Disagree						Sometimes Agree or Sometimes Disagree	25	40	20
Disagree						Disagree						Disagree
Strongly Disagree						Strongly Disagree						Strongly Disagree
Total						Total						Total
AVERAGE		1.2				AVERAGE		2				AVERAGE		2.4
I feel that my working environment is acceptable						My customers understand my work process						My workgroup does a good job for its customers
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	25		40	33.3		Strongly agree				20		Strongly agree		40	20	16.7
Agree	50	60	60	66.7		Agree			40	40		Agree	25	60	80	50
Sometimes Agree or Sometimes Disagree	25	40				Sometimes Agree or Sometimes Disagree	50	20	40	40		Sometimes Agree or Sometimes Disagree	75			33.3
Disagree						Disagree	50	80	20			Disagree
Strongly Disagree						Strongly Disagree						Strongly Disagree
Total						Total						Total
AVERAGE		2.4				AVERAGE		3.8				AVERAGE		1.6
My workgroup is involved in activities to improve svc to our group's customers						I think WSU does a good job for our customers						I am proud to work for WSU
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't Know or Not Applicable						Don't Know or Not Applicable
Strongly agree	25		40	16.7		Strongly agree			20			Strongly agree		20	60	50
Agree	75	100	60	83.3		Agree	100	100	80	66.7		Agree	100	60	40	50
Sometimes Agree or Sometimes Disagree						Sometimes Agree or Sometimes Disagree				33.3		Sometimes Agree or Sometimes Disagree		20
Disagree						Disagree						Disagree
Strongly Disagree						Strongly Disagree						Strongly Disagree
Total						Total						Total
AVERAGE		2				AVERAGE		2				AVERAGE		2
All things considered, working for WSU is a good deal for me.						I participate in training opportunities that help me do my job better.
Year	2000	2001	2002	2004		Year	2000	2001	2002	2004
	Valid Percent						Valid Percent
Don't Know or Not Applicable						Don't know or Not applicable
Strongly agree			20	33.3		Strongly agree		40	20	16.7
Agree	75	40	60	66.7		Agree	75	20	80	50
Sometimes Agree or Sometimes Disagree	25	60	20			Sometimes Agree or Sometimes Disagree	25	40		16.7
Disagree						Disagree
Strongly Disagree						Strongly Disagree				16.7
Total						Total
AVERAGE		2.6				AVERAGE		2