DEPARTMENT = FM Administration (combined)
Year 2004 Survey
I have pride in my work. I am recognized when I do a good job I am treated as an equal
Valid Percent  Valid Percent  Valid Percent 
Year 2004 Year 2004 Year 2004
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree  60.9 Strongly agree  33.3 Strongly agree  25
Agree  31.9 Agree  37.7 Agree  42.6
Sometimes Agree or Disagree  5.8 Sometimes Agree or Disagree  18.8 Sometimes Agree or Disagree  20.6
Disagree 1.4 Disagree 7.2 Disagree  7.4
Strongly  Disagree Strongly Disagree  2.9 Strongly Disagree  4.4
Total Total  Total 
AVERAGE AVERAGE AVERAGE
I feel that my job is valued I feel that I am trusted I feel empowered to make decisions.
Valid Percent  Valid Percent  Valid Percent 
Year 2004 Year 2004 Year 2004
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree  35.3 Strongly agree  49.3 Strongly agree  27.5
Agree  42.6 Agree  33.3 Agree  53.6
Sometimes Agree or Disagree  13.2 Sometimes Agree or Disagree  11.6 Sometimes Agree or Disagree  11.6
Disagree  5.9 Disagree  4.3 Disagree 5.8
Strongly Disagree 2.9 Strongly Disagree  1.4 Strongly Disagree 1.4
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
I am treated with respect and dignity I am paid fairly for the kind of work I do I feel my job is secure as long as I do good work  
Valid Percent  Valid Percent  Valid Percent 
Year 2004 Year 2004 Year 2004
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree  36.8 Strongly agree  4.3 Strongly agree  30.9
Agree  38.2 Agree  26.1 Agree  47.1
Sometimes Agree or Disagree  17.6 Sometimes Agree or Disagree  18.8 Sometimes Agree or Disagree  13.2
Disagree 5.9 Disagree  27.5 Disagree  5.9
Strongly Disagree 1.5 Strongly Disagree  23.2 Strongly Disagree 2.9
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
Our benefit program meets my needs I feel safe at WSU   I deal with stress associated with my job
Valid Percent  Valid Percent  Valid Percent 
Year 2004 Year 2004 Year 2004
Don't Know or Not Applicable 15.9 Don't Know or Not Applicable 1.5 Don't Know or Not Applicable
Strongly agree  8.7 Strongly agree  35.8 Strongly agree  24.6
Agree  29 Agree  49.3 Agree  50.7
Sometimes Agree or Disagree  33.3 Sometimes Agree or Disagree  11.9 Sometimes Agree or Disagree  23.2
Disagree  7.2 Disagree  1.5 Disagree 
Strongly Disagree  5.8 Strongly Disagree Strongly Disagree  1.4
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
I have flexibility in the hours I work   There is cooperation between my workgroup & other groups at WSU
Valid Percent  Valid Percent  People in my workgroup cooperate w/each other  
Year 2004 Year 2004 Valid Percent 
Don't Know or Not Applicable Don't Know or Not Applicable  Year 2004
Strongly agree  29 Strongly Agree 11.6 Don't Know or Not Applicable
Agree  46.4 Agree  44.9 Strongly agree  25
Sometimes Agree or Disagree  17.4 Sometimes Agree or Disagree  27.5 Agree  48.5
Disagree  7.2 Disagree  13 Sometimes Agree or Disagree  23.5
Strongly Disagree  Strongly Disagree  2.9 Disagree  2.9
Total  Total  Strongly disagree
AVERAGE AVERAGE Total 
AVERAGE
I am treated as part of the team My supervisor supports my decisions. I feel free to tell my supervisor what I think.
Valid Percent  Valid Percent  Valid Percent 
Year 2004 Year 2004 Year 2004
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree  33.3 Strongly agree  37.7 Strongly agree  35.3
Agree  49.3 Agree  44.9 Agree  50
Sometimes Agree or Disagree  14.5 Sometimes Agree or Disagree  14.5 Sometimes agree or disagree  11.8
Disagree  2.9 Disagree 1.4 Disagree  2.9
Strongly disagree Strongly disagree 1.4 Strongly Disagree
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
I feel free to tell upper management what I think.   My supervisor lets me do my job w/o interfering My supervisor lets me know what's expected of me.
Valid Percent  Valid Percent  Valid Percent 
Year 2004 Year 2004 Year 2004
Don't Know or Not Applicable Don't Know or Not Applicable  Don't Know or Not Applicable
Strongly agree  14.5 Strongly agree  33.8 Strongly agree  36.2
Agree  36.2 Agree  50 Agree  49.3
Sometimes Agree or Disagree  33.3 Sometimes Agree or Disagree  14.7 Sometimes Agree or Disagree  13
Disagree  13 Disagree  1.5 Disagree  1.4
Strongly Disagree  2.9 Strongly disagree Strongly Disagree
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
My supervisor is willing to listen to my concerns
Valid Percent  My supervisor asks for my ideas about things affecting our work
Year 2004 Valid Percent  Upper mgt pays attention to ideas/suggestions from people at my level
Don't Know or Not Applicable Year 2004 Valid Percent 
Strongly agree  41.2 Don't Know or Not Applicable Year 2004
Agree  47.1 Strongly agree  40.6 Don't Know or Not Applicable  1.4
Sometimes Agree or Disagree  10.3 Agree  39.1 Strongly agree  8.7
Disagree  Sometimes Agree or Disagree 13 Agree  30.4
Strongly Disagree 1.5 Disagree  5.8 Sometimes Agree or Sometimes Disagree  40.6
Total  Strongly disagree 1.4 Disagree  14.5
AVERAGE Total  Strongly Disagree  4.3
AVERAGE Total 
AVERAGE
Rules and procedures do not interfere with how well I am able to do my job
Valid Percent  We use safe work practices I can get the supplies and resources I need to do my job
Year 2004 Valid Percent  Valid Percent 
Don't Know or Not Applicable Year 2004 Year 2004
Strongly agree  17.4 Don't Know or Not Applicable Don't Know or Not Applicable
Agree  40.6 Strongly agree  36.8 Strongly agree  30.4
Sometimes Agree or Sometimes Disagree  18.8 Agree  54.4 Agree  52.2
Disagree  17.4 Sometimes Agree or Sometimes Disagree  7.4 Sometimes Agree or Sometimes Disagree  13
Strongly Disagree 5.8 Disagree 1.5 Disagree  1.4
Total  Strongly Disagree Strongly Disagree 2.9
AVERAGE Total  Total 
AVERAGE AVERAGE
I enjoy working with the people in my work group I feel comfortable working at WSU   I feel that WSU has a friendly environment
Valid Percent  Valid Percent  Valid Percent 
Year 2004 Year 2004 Year 2004
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree  43.5 Strongly agree  42 Strongly agree  34.8
Agree  46.4 Agree  46.4 Agree  46.4
Sometimes Agree or Sometimes Disagree  10.1 Sometimes Agree or Sometimes Disagree  8.7 Sometimes Agree or Sometimes Disagree  14.5
Disagree Disagree 2.9 Disagree  2.9
Strongly Disagree Strongly Disagree Strongly Disagree 1.4
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
I feel that my working environment is acceptable My customers understand my work process My workgroup does a good job for its customers  
Valid Percent  Valid Percent  Valid Percent 
Year 2004 Year 2004 Year 2004
Don't Know or Not Applicable Don't Know or Not Applicable  2.9 Don't Know or Not Applicable
Strongly agree  27.5 Strongly agree  16.2 Strongly agree  46.4
Agree  59.4 Agree  22.1 Agree  43.5
Sometimes Agree or Sometimes Disagree  10.1 Sometimes Agree or Sometimes Disagree  39.7 Sometimes Agree or Sometimes Disagree  8.7
Disagree  1.4 Disagree  13.2 Disagree 1.4
Strongly Disagree Strongly Disagree 5.9 Strongly Disagree
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
My workgroup is involved in activities to improve svc to our group's customers
Valid Percent  I think WSU does a good job for our customers I am proud to work for WSU
Year 2004 Valid Percent  Valid Percent 
Year 2004 Year 2004
Don't Know or Not Applicable  1.4 Don't Know or Not Applicable
Strongly agree  42 Don't Know or Not Applicable  1.4 Strongly agree  44.9
Agree  40.6 Strongly agree  31.9 Agree  44.9
Sometimes Agree or Sometimes Disagree  11.6 Agree  50.7 Sometimes Agree or Sometimes Disagree 8.7
Disagree  4.3 Sometimes Agree or Sometimes Disagree  13 Disagree  1.4
Strongly Disagree  Disagree  1.4 Strongly Disagree
Total  Strongly Disagree  Total 
AVERAGE Total  AVERAGE
AVERAGE
All things considered, working for WSU is a good deal for me. I participate in training opportunities that help me do my job better.
Valid Percent  Valid Percent 
Year 2004 Year 2004
Don't Know or Not Applicable 1.4 Don't know or Not applicable
Strongly agree  30.4 Strongly agree  31.9
Agree  52.2 Agree  53.6
Sometimes Agree or Sometimes Disagree  11.6 Sometimes Agree or Sometimes Disagree  7.2
Disagree  4.3 Disagree  2.9
Strongly Disagree Strongly Disagree 4.3
Total  Total 
AVERAGE AVERAGE