DEPARTMENT = Vice President's Office
Year 2004 Survey Average Score is on a scale of 1 to 5 – lower score = better rating
1 = Strongly Agree,  2 = Agree,  3 = Sometimes Agree/Sometimes Disagree
4 = Disagree, 5 = Strongly Disagree
I have pride in my work. 2000 2004 I am recognized when I do a good job 2000 2004 I am treated as an equal 2000 2004
Valid Percent  Valid Percent  Valid Percent 
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree  33.3 100 Strongly agree  100 Strongly agree  100
Agree  66.7 Agree  50 Agree  33.3
Sometimes Agree or Disagree  Sometimes Agree or Disagree  50 Sometimes Agree or Disagree  66.7
Disagree Disagree Disagree 
Strongly  Disagree Strongly Disagree  Strongly Disagree 
Total Total  Total 
AVERAGE AVERAGE AVERAGE
I feel that my job is valued I feel that I am trusted I feel empowered to make decisions.
Valid Percent  Valid Percent  Valid Percent 
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree  100 Strongly agree  33.3 66.7 Strongly agree  33.3
Agree  50 Agree  66.7 33.3 Agree  33.3 66.7
Sometimes Agree or Disagree  50 Sometimes Agree or Disagree  Sometimes Agree or Disagree  66.7
Disagree  Disagree  Disagree
Strongly Disagree Strongly Disagree  Strongly Disagree
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
I am treated with respect and dignity I am paid fairly for the kind of work I do I feel my job is secure as long as I do good work  
Valid Percent  Valid Percent  Valid Percent 
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree  33.3 100 Strongly agree  Strongly agree  33.3 100
Agree  66.7 Agree  100 Agree  66.7
Sometimes Agree or Disagree  Sometimes Agree or Disagree  50 Sometimes Agree or Disagree 
Disagree Disagree  50 Disagree 
Strongly Disagree Strongly Disagree  Strongly Disagree
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
Our benefit program meets my needs I feel safe at WSU   I deal with stress associated with my job
Valid Percent  Valid Percent  Valid Percent 
Don't Know or Not Applicable 33.3 Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree  50 Strongly agree  33.3 66.7 Strongly agree  66.7
Agree  33.3 50 Agree  66.7 33.3 Agree  100
Sometimes Agree or Disagree  Sometimes Agree or Disagree  Sometimes Agree or Disagree 
Disagree  33.3 Disagree  Disagree  33.3
Strongly Disagree  Strongly Disagree Strongly Disagree 
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
I have flexibility in the hours I work   There is cooperation between my workgroup & other groups at WSU
Valid Percent  Valid Percent  People in my workgroup cooperate w/each other  
Don't Know or Not Applicable Don't Know or Not Applicable  Valid Percent 
Strongly agree  100 Strongly Agree 33.3 Don't Know or Not Applicable
Agree  100 Agree  100 66.7 Strongly agree  66.7 66.7
Sometimes Agree or Disagree  Sometimes Agree or Disagree  Agree  50 33.3 33.3
Disagree  Disagree  Sometimes Agree or Disagree  50
Strongly Disagree  Strongly Disagree  Disagree 
Total  Total  Strongly disagree
AVERAGE AVERAGE Total 
AVERAGE
I am treated as part of the team My supervisor supports my decisions. I feel free to tell my supervisor what I think.
Valid Percent  Valid Percent Valid Percent
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree  66.7 Strongly agree  66.7 Strongly agree  100
Agree  66.7 33.3 Agree  66.7 33.3 Agree  66.7
Sometimes Agree or Disagree  33.3 Sometimes Agree or Disagree  33.3 Sometimes agree or disagree  33.3
Disagree  Disagree Disagree 
Strongly disagree Strongly disagree Strongly Disagree
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
I feel free to tell upper management what I think.   My supervisor lets me do my job w/o interfering My supervisor lets me know what's expected of me.
Valid Percent  Valid Percent Valid Percent 
Don't Know or Not Applicable Don't Know or Not Applicable  Don't Know or Not Applicable
Strongly agree  33.3 Strongly agree  33.3 Strongly agree  33.3
Agree  66.7 Agree  100 66.7 Agree  66.7 66.7
Sometimes Agree or Disagree  100 Sometimes Agree or Disagree  Sometimes Agree or Disagree  33.3
Disagree  Disagree  Disagree 
Strongly Disagree  Strongly disagree Strongly Disagree
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
My supervisor is willing to listen to my concerns
Valid Percent  My supervisor asks for my ideas about things affecting our work
Don't Know or Not Applicable Valid Percent  Upper mgt pays attention to ideas/suggestions from people at my level
Strongly agree  100 Don't Know or Not Applicable Valid Percent 
Agree  100 Strongly agree  33.3 Don't Know or Not Applicable 
Sometimes Agree or Disagree  Agree  33.3 66.7 Strongly agree  33.3
Disagree  Sometimes Agree or Disagree 66.7 Agree  33.3 66.7
Strongly Disagree Disagree  Sometimes Agree or Sometimes Disagree  66.7
Total  Strongly disagree Disagree 
AVERAGE Total  Strongly Disagree 
AVERAGE Total 
AVERAGE
Rules and procedures do not interfere with how well I am able to do my job
Valid Percent  We use safe work practices I can get the supplies and resources I need to do my job
Don't Know or Not Applicable Valid Percent  Valid Percent 
Strongly agree  66.7 Don't Know or Not Applicable Don't Know or Not Applicable
Agree  66.7 33.3 Strongly agree  33.3 100 Strongly agree  33.3 100
Sometimes Agree or Sometimes Disagree  33.3 Agree  66.7 Agree  66.7
Disagree  Sometimes Agree or Sometimes Disagree  Sometimes Agree or Sometimes Disagree 
Strongly Disagree Disagree Disagree 
Total  Strongly Disagree Strongly Disagree
AVERAGE Total  Total 
AVERAGE AVERAGE
I enjoy working with the people in my work group I feel comfortable working at WSU   I feel that WSU has a friendly environment
Valid Percent  Valid Percent  Valid Percent 
Don't Know or Not Applicable Don't Know or Not Applicable Don't Know or Not Applicable
Strongly agree  33.3 100 Strongly agree  33.3 100 Strongly agree  33.3 100
Agree  66.7 Agree  66.7 Agree  66.7
Sometimes Agree or Sometimes Disagree  Sometimes Agree or Sometimes Disagree  Sometimes Agree or Sometimes Disagree 
Disagree Disagree Disagree 
Strongly Disagree Strongly Disagree Strongly Disagree
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
I feel that my working environment is acceptable My customers understand my work process My workgroup does a good job for its customers  
Valid Percent  Valid Percent  Valid Percent 
Don't Know or Not Applicable Don't Know or Not Applicable  Don't Know or Not Applicable
Strongly agree  100 Strongly agree  66.7 Strongly agree  100
Agree  100 Agree  33.3 33.3 Agree  100
Sometimes Agree or Sometimes Disagree  Sometimes Agree or Sometimes Disagree  66.7 Sometimes Agree or Sometimes Disagree 
Disagree  Disagree  Disagree
Strongly Disagree Strongly Disagree Strongly Disagree
Total  Total  Total 
AVERAGE AVERAGE AVERAGE
My workgroup is involved in activities to improve svc to our group's customers
Valid Percent  I think WSU does a good job for our customers I am proud to work for WSU
Don't Know or Not Applicable  Valid Percent  Valid Percent 
Strongly agree  33.3 66.7 Don't Know or Not Applicable  Don't Know or Not Applicable
Agree  66.7 33.3 Strongly agree  33.3 Strongly agree  66.7
Sometimes Agree or Sometimes Disagree  Agree  33.3 33.3 Agree  100 33.3
Disagree  Sometimes Agree or Sometimes Disagree  66.7 33.3 Sometimes Agree or Sometimes Disagree
Strongly Disagree  Disagree  Disagree 
Total  Strongly Disagree  Strongly Disagree
AVERAGE Total  Total 
AVERAGE AVERAGE
All things considered, working for WSU is a good deal for me. I participate in training opportunities that help me do my job better.
Valid Percent  Valid Percent 
Don't Know or Not Applicable 33.3 Don't know or Not applicable
Strongly agree  66.7 Strongly agree  66.7
Agree  66.7 33.3 Agree  66.7
Sometimes Agree or Sometimes Disagree  Sometimes Agree or Sometimes Disagree  33.3
Disagree  Disagree  33.3
Strongly Disagree Strongly Disagree
Total  Total 
AVERAGE AVERAGE