S.C.O.R.E. Team

S.C.O.R.E. It seems like an appropriate name for a team set up to establish "an open and continuous communication link between Athletics and Physical Plant." The acronym actually stands for "Service, Commitment, Organization,

Communication between the two departments has already improved! -- S.C.O.R.E. team members include, seated: Dave West (Custodial), Rick Wade (Physical Plant), Ralph Frederiksen (Plumbing), Harry Green (now retired), Dave Ridpath (Athletics); standing: Tom Shurtliff (Athletics), Ron Curtis (Landscaping). Not pictured: Becky Curtis (Purchasing), Kent Kiernan (Public Safety).

Responsiveness, and Enthusiasm." This innovative team was set up in 1996 to also:

Ö Analyze current processes and redefine roles and responsibilities.

Ö Rebuild mutual respect, confidence, and trust between Athletics and the Physical Plant.

Ö Ensure that appropriate resources are available and properly managed to provide the highest quality of service.

Ö Assist WSU in achieving its mission by ensuring that those who visit the campus have the most positive and enjoyable experience possible.

The first major effort the team tackled involved field painting responsibilities. In the past the stadium, P.E., P.T., and lower quad fields were all painted by the Athletic Equipment Manager, Tom Shurtliff. After studying the process, the team identified the Physical Plant Landscape group as the appropriate process owner and are currently defining responsibilities for both departments. In addition, a procedure is being written to formalize the change in responsibilities.