Course:
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Pre-Rec.
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Credit Hours
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Brief Description
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SST1143
Fundamental Selling Techniques
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No |
3 |
A retail, wholesale, and direct selling
course. Emphasis upon mastering and applying the fundamentals of selling.
Preparation for and execution of sales demonstrations required. |
|
SST 1303
Distribution Principles
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|
No |
3 |
Examination of the distribution process
of goods and services, the interrelationships of customer demands, production,
pricing, promotion, and the movement of goods from producer to consumer. |
|
SST 1503
Introduction to Fashion Merchandising
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No |
3 |
A study of the Fashion
Merchandising industry, including careers in design, manufacturing, wholesaling,
promotion, and retailing, including well-known designers, manufacturers,
promotion media and apparel and accessory retail institutions. |
|
SST 1602
Advanced Selling Techniques
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No |
2 |
Study of advanced selling techniques,
including persuasion, prospecting, client analysis, sales presentation organization
and territory and time organization. |
|
SST 1890
Cooperative Work Experience
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No |
1-2 |
Open to all first year declared majors
in Sales and Service. Provides academic credit for on-the-job experience.
Grade and amount of credit will be determined by department. |
|
SST 2182
Credit and Collection Methods
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No |
2 |
The study of specific credit and collection
methods for retail, wholesale, and service industries; including cost of
retail credit, credit investigation, methods of collecting bad accounts,
securing new business through credit applications, and credit control. |
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SST 2353
Consumer Textiles
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No |
3 |
A study of fibers, yarns, fabric structure
and finishes as they relate to buying, wear, use, care and laundering of
clothing and household textiles. |
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SST 2383
Retail Merchandising and Buying Methods
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No |
3 |
The study of the retail buyer's
duties, different buying organizations, and techniques, procedures of
purchasing merchandise for resale and retail merchandising strategies. |
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SST 2443
Advertising Methods
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No |
3 |
A study of advertising methods as they
relate to local retail, wholesale, and service industries, including newspaper,
magazine, radio, TV, mail, outdoor and special promotion events. |
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SST 2703
Computer-Aided Design for Sales and Merchandising
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No |
3 |
Application of basic computer-aided
design for sales and merchandising, and fashion as it relates to current
professional practice in industry. Use of current software. Two two-hour
lecture labs combine classes with lab times scheduled each week. |
| SST 2890
Cooperative Work Experience
II
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No |
1-2 |
Open to second year declared majors
in Sales and Service. A continuation of SST 1890. |
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SST 2991
Sales/Service Technology Seminar
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No |
1 |
Directed studies, group discussions,
and analysis of selected topics pertinent to sales and service technology.
Also designed to prepare sales and service majors for the job market and
career opportunities. |
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SST 3103
Sales Personalities and Profiles
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SST 1143 |
3 |
Utilization of personality profiling
and behavioral styles profiling assessment instruments as applied to account
representatives, retail salespersons, sales engineers, industrial product
salespersons non-technical and service salespersons. |
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SST 3153
Sales Engineering Techniques
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SST 3563 |
3 |
A study of selling techniques required
in order to sell products, systems, or services needed by industrial manufacturing,
processing, mining, construction firms, or other related technical areas. |
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SST 3203
Customer Service Techniques
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No |
3 |
A study of customer service techniques
required in order to sell and service products, systems, or services needed
by industrial manufacturing, processing, mining, construction firms, or
other related technical areas. |
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SST 3363
Contract and Sales Negotiation Techniques
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SST 1143 |
3 |
Principles, techniques and analysis
of strategies involved in contract and sales negotiations. Development
of integrated strategies through group and individual interaction. |
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SST 3563
Principles of Supervision
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|
No |
3 |
Practical application of first-line
supervisory skills including choosing, organizing, training, and evaluating
entry-level employees; making supervisory decisions; and solving first-line
supervisory problems. Understanding the basic responsibilities of a supervisor
in production organizations and service organizations. |
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SST 3603
Sales Presentation Strategies and Techniques
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SST 1143 SST 3153 |
3 |
Principles and practices for the five
major categories of professional sales consultants. |
|
SST 4102
Developing Team Leadership Skills
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SST 3563 |
2 |
A skills based course designed to develop
the interpersonal and leadership skills necessary to work effectively in
teams and guide teams through the group stages of development. This course
will be facilitated in such a way the participants will learn how to diagnose
team developmental level and develop a high performing team by applying
the principles of situational leadership and the DISC personality profiles
system. |
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SST 4203
Ethical Sales and Service
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Senior Status Recommended |
3 |
Principles, techniques and analysis
of ethics in the sales and service professions. Utilizes group interaction,
individualized hands-on experiences and a field based experience. |
|
SST 4830
Directed Readings
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|
Approval of Instructor |
1-3 |
Individual readings supervised by a
faculty member. |
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SST 4863
Sales Practicum I
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SST 3103, SST 3363,
SST 3603 |
3 |
Multiple sales problems requiring assessment
of target markets, using multiple group and individual sales techniques
and presentation strategies, sales supervision and contract negotiation
skills and ability to deal with sales resistance. |
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SST 4873
Sales Practicum II
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SST 3103, SST 3363,
SST 3603 |
3 |
Multiple sales problem requiring assessment
of target markets, using multiple group and individual sales techniques
and presentation strategies, sales supervision and contract negotiation
skills and ability to deal with sales resistance. |
|
SST 4920
Short Courses, Workshops, etc
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|
No |
1-2 |
Consult the semester class schedule
for the current offering under this number. The specific title and credit
authorized will appear on the student transcript. |
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SST 4992
Senior Seminar
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|
No |
2 |
Research and discussion of sales and
service related problems. |
